Waitress/waiter

2 weeks ago

Manchester M AB, United Kingdom NOIR MANCHESTER Full time £15,000 - £20,000 per year

FEMALE

NOIR / BASRAH

Full-Time/Part-Time

NOIR / BASRAH is seeking a friendly, enthusiastic, and service-oriented Waiter/Waitress to join our dynamic team. Our restaurant specializes in Indian and Pan-Asian cuisine, offering a diverse and vibrant dining experience. The ideal candidate will have a passion for food, a strong attention to detail, and the ability to provide exceptional service to our guests.

Key Responsibilities:

  • Guest Service: Greet guests warmly, present menus, and offer recommendations on our Indian and Pan-Asian dishes. Answer any questions about the menu, ingredients, and dietary restrictions.

  • Order Taking: Accurately take food and beverage orders and enter them into the POS system. Ensure all orders are delivered to the kitchen and bar promptly.

  • Food and Beverage Delivery- Serve food and drinks to guests in a timely and courteous manner. Ensure that orders are accurate and presented according to restaurant standards.

  • Table Management: Monitor and attend to the needs of guests, ensuring that tables are properly set, cleared, and reset after each dining experience. Manage multiple tables and guest needs simultaneously.

  • Upselling: Recommend additional items such as appetizers, desserts, or drinks to enhance the guest experience.

  • Customer Interaction: Build positive relationships with guests, addressing any concerns or special requests. Handle complaints gracefully and professionally, escalating to management when necessary.

-Cleanliness and Organization: Maintain a clean and organized dining area, including tables, chairs, and floors. Assist in the overall cleanliness of the restaurant.

  • Team Collaboration: Work closely with the kitchen staff and other team members to ensure smooth service. Assist with other duties as needed, including side work, restocking, and preparation.

  • Knowledge: Stay informed about menu changes, daily specials, and promotions. Understand and be able to explain the various Indian and Pan-Asian dishes, their ingredients, and preparation methods.

Qualifications:

  • Experience: Previous experience as a waiter/waitress in a restaurant, preferably with Indian or Pan-Asian cuisine, is a plus but not required.

  • Skills: Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment.

  • Knowledge: Basic understanding of Indian and Pan-Asian cuisine or a willingness to learn.

  • Appearance: Presentable and professional appearance, following the restaurant's dress code.

  • Flexibility: Availability to work evenings, weekends, and holidays as required.

  • Physical Requirements: Ability to stand for extended periods, and perform duties that require reaching, bending, and carrying.

Benefits:

  • Competitive hourly wage plus tips

  • Meal discounts

  • Opportunities for growth and advancement

  • A positive and team-oriented work environment

How to Apply:

If you are passionate about food and enjoy providing exceptional service, we would love to hear from you Please submit your resume to the email address below.

Job Types: Full-time, Part-time, Permanent, Zero hours contract

Pay: £12.21-£13.50 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • On-site parking

Experience:

  • Hospitality: 1 year (preferred)
  • Shisha: 1 year (required)

Work Location: In person

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