Hybrid Housing Support Worker- Part time

Interested in helping multiple disadvantaged individuals? We are excited to have the opportunity for a Part time Life Skills Coach (sometimes known as a Housing support worker) to join our amazingly dediiated and committed team.

If you are passionate about delivering quality services in the sector, Pegasus Supported Housing are committed to campaigning about and demonstrating a high standard of supported housing in the sector.

If you have drive and recognise the importance of coaching, using a strength based approach to empower multiple disadvantaged individuals, please get in touch

Looking to be part of an organisation who offer a range of learning, training and development through a structured personal development plan, get in touch now and don't miss your opportunity to join us

Purpose: Pegasus Supported Housing Limited provides shared supported housing solutions in line with housing related support which promotes independence, safety and security within the houses. We empower our Service Users to take positive action to promote their wellbeing and achieve optimum independence within their daily lives, while preparing to achieve tenancy sustainment in preparation for their own homes.

As a Life Skills Coach you will be a key player within Pegasus ensuring a strength based approach in delivering support, with the emphasis on advocacy and the upskilling of confidence and coaching the service user to achieve positive outcomes alongside their optimum level of independent living

Responsibilities:

- To take responsibility for covering a caseload of service users requiring life skills coaching during the period their designated Life Skills Coach is absent / or during recruitment periods of a designated Life Skills Coach.

• Deliver a comprehensive and person-centred coaching package with the service user designed to maximise independence. This should be based on an initial assessment of the service users' needs and abilities.

• Liaise / develop relationships and work collaboratively with statutory and non-statutory / voluntary agencies where appropriate to negotiate and agree their participation in working with the service user, this includes arranging multi-agency meetings.

• Identify and maintain focus on progression and achievement of personal goals for the service user.

• To maintain and update records of service user's progressions / outcomes using the provided online software, maintaining contact on a regular basis in line with organisational expectations.

• To promote independence and wellbeing through coaching service users to enhance life skills that enable them to independently manage personal finances, health and wellbeing, tenancy sustainability and be ready for move on to independent accommodation.

• Risk assesses and assists the service user with security and safety matters within their home.

• Work with colleagues and co-ordinate activity across the team and with other stakeholders, including attending meetings, to ensure the service is achieving its aims.

• To advocate in matters relating to the service user such as welfare benefit advice, behaviour intervention, arrears advice etc and to actively involve Housing Officers and Management when required.

• Confident in challenging service users to provide behaviour intervention to enable them to address challenges they may face.

• To ensure service users have equal access to opportunities available such as right to; consultation, representation, safety, security, challenge, seek advice and assistance, decent living conditions and clear information on their support entitlement in line with the Charter of Rights.

• Work with the referrals team to support with new tenancy sign up and move in's.

• Support the service in the cover for the absence of a Health and Safety officer in any void room and property Health & Safety checks.

• Work with the Senior Life Skills Coach in any tasks required relating to obtaining information regarding service users required for benefit purposes.

• Contribute to any other duties required for the operations of the business as requested by your Line Manager.

Salary, Working Arrangements & Further Information

We are looking for a part time Floating Hybrid Life Skills Coaches.

Part time 20-30 hours weekly between 9am - 5pm, Monday - Friday 5 days a week required. Part time salary pro rata - 20 hours £12,792 / 25 hours £15,990 / 30 hours £19,188

Essential Criteria:

• Must hold Full UK Driver's License

• Must have valid vehicle business insurance.

• Experience of working with multiple disadvantaged individuals

• Have awareness of safeguarding and relevant actions required in line with safeguarding policies.

• Experience in being able to de-escalate challenging situations.

• Experience of working with multi-disciplinary agencies specialising in supporting vulnerable adults.

• Demonstrate the ability to work within psychologically informed environments and with trauma informed support.

Desirable Criteria:

Working knowledge of the welfare benefit system

Level 3 Health & Social Care

Coaching and / or mentoring qualification

Benefits:

• On-site parking
• Occasional free food / lunches
• Fun and committed team
• Regular team building and out of work events / activities
• Structured induction & learning and development package
• Company Pension
• Flexible working options
• Casual dress / branded uniform optional
• Employee assist programme
• 28 days annual leave inc. bank holidays (pro rata for p/t) - additional day of annual leave accrued for each year of service up to 5 years

Job Types: Part-time, Permanent

Pay: £12,792.00-£19,188.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Discounted or free food
• Flexitime
• Free or subsidised travel
• Free parking
• On-site parking
• Referral programme

Experience:

• working with multiple disadvantaged individuals: 1 year (required)
• working in homelessness services: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in Birmingham B16 8LA