Female Support Worker

About The Role

Location: Andover, Hampshire
Hours: 7 hours per week - Saturdays, 10am to 5pm (on a rota: 3 Saturdays on, 2 off)
Pay: £16.13 per hour (Weekends)
Start Date: ASAP (subject to employment checks)
Interviews: As applications are received
Driver Required: Yes - own vehicle needed (business mileage paid, business insurance required)

About Me - Rachel

Hi I'm Rachel. I was born in 1988 and I'm a chatty, friendly and sociable person. I love spending time with my family and my two dogs, eating pizza (especially out with my family), browsing charity shops, going on holidays with my Support Worker, watching TV, and playing Candy Crush on my iPad.

I have mild Cerebral Palsy, poor motor coordination, and severe learning difficulties. I sometimes get anxious when I'm out and about, and I need help staying safe, especially when crossing roads.

What I'm Looking For

I'm looking for someone kind, calm, and enthusiastic to support me at home and in the community. You'll help me with everyday tasks, encourage me to try new activities, and promote my independence. Sometimes I may need help with personal care too.

You'll be guided by my family and Case Manager to make sure I get the best care possible. If you've worked with vulnerable adults before, especially in their homes or out in the community, that's a bonus

Pay and Benefits

• £16.13 per hour (weekends)
• Paid mileage when using your own car for work
• Ongoing training and support
• 5.6 weeks annual leave (pro rata)
• Free DBS check
• Induction and relevant training (including The Care Certificate)
• Regular supervision and support from my Case Manager and HR team

Requirements for the Role

• Proof of eligibility to work in the UK
• Satisfactory references (including your last employer)
• Enhanced DBS check (a conviction won't necessarily prevent employment)
• Business insurance for your vehicle
• Commitment to safeguarding and promoting my wellbeing

Sound Like You?

If you've got a few hours to spare on Saturdays and want to make a real difference in someone's life (and maybe share a pizza or two), I'd welcome your application.

About You

About You

We are looking for a compassionate, proactive, and dedicated Female Support Worker* to join the care team supporting Rachel, a young woman living with Acquired Brain Injury. This role involves working in her family home, alongside her family and therapists, to provide high-quality, person-centred care.

• Rachel lives with her family and two friendly dogs - you'll need to be comfortable around pets.
• You'll be part of a close-knit team, working collaboratively with her family and therapists.

Essential Skills & Experience

• Female applicant - required due to the nature of personal care
• Experience supporting individuals with Acquired Brain Injury
• Confident and comfortable working in a home setting, with sensitivity to Rachel's and her family's needs
• Water confident, able to assist with hydrotherapy sessions
• Full driving licence (endorsements must be disclosed) and access to own vehicle for transporting Rachel

Personal Qualities

We're looking for someone who embodies the following values:

• Supportive: Kind, patient, and full of energy. Works well with Rachel's family and therapy team.
• Integrity: Honest, reliable, and professional. Maintains confidentiality and communicates openly.
• Client-Centred: Puts Rachel's needs first, adapts to her pace and encourages her confidence and independence.
• Quality-Focused: Observant, organised, and committed to high standards of care. Follows therapy programmes carefully.
• Positive: Brings a can-do attitude and a sense of fun, celebrates progress and helps Rachel live her life to the fullest.

Additional Requirements

• Strong verbal and written communication skills; IT literate
• Friendly, approachable, and encouraging
• Punctual, patient, reliable, and trustworthy
• Maintains strict confidentiality
• Creative thinker with initiative
• Willingness to work flexibly and cover shifts at short notice
• Understands the importance of feedback and teamwork
• Respects diversity and promotes an inclusive environment

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.

Where a specific gender is stated as essential, gender is considered to be a genuine occupational requirement in accordance to paragraph 1, of the schedule 9 of the Equality Act 2010 for a female or male worker to work with our client.

About Us

ILS Case Management is the UK's leading independent nationwide Case Management company.

When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.

If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

For more detailed information about working as a carer or support worker for ILS, please visit:

Our Company Values

We are Supportive. It matters to us that our clients and staff know that we care.

We have Integrity. We can be trusted to work in a professional, honest and transparent way.
We are Client Centred. We put our client's aspirations at the centre of everything we do.
We are Quality Focussed. We set high standards and aim to exceed them.
We are Positive. We find solutions and empower others.

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