AI Agent Developer

Team – Technology Enablement

Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth Office. Full time, 35 hours per week.

We are happy to discuss flexible working

Top 3 skills needed for this role:

• Experience building and deploying AI agents using platforms like Microsoft Copilot, Google, and Salesforce
• Skilled in API integration and workflow orchestration across enterprise systems
• Excellent cross-team communicator, able to collaborate effectively and translate technical concepts for diverse stakeholders

What this role is all about:

As an AI Agent Developer, you'll be at the heart of our AI transformation. You will design and deploy intelligent agents that automate and enhance business processes across the organisation. Embedded within the AI Enablement team, you'll work closely with business units to deliver scalable solutions using platforms like Microsoft Copilot, Google, Salesforce, and Adobe, driving measurable value and strategic alignment.

You'll champion best practices, support adoption, and embed AI into everyday operations, collaborating across IT, operations, and customer service to turn business needs into smart, efficient solutions. This role is key to unlocking the full potential of AI, fostering innovation, and enabling smarter ways of working.

Key Actions

• Intelligent System Design: Build and deploy AI agents using platforms like Microsoft Copilot, Google, Salesforce, and crafting smart, scalable solutions that transform how we work
• Seamless Integration & Orchestration: Connect agents to the tools, data, and services they need to operate autonomously. Use APIs, databases, and enterprise platforms like Azure OpenAI and Microsoft Purview to ensure secure, end-to-end task execution
• Autonomous Decision-Making: Engineer agents with advanced reasoning and planning capabilities, empowering them to act independently, escalate when needed, and stay aligned with user intent and policy
• Reliability & Observability: Instrument agents with robust monitoring, logging, and metrics to ensure transparency, control, and performance in production environments
• Scalable Deployment: Package and deploy agents across environments with a focus on speed, security, and cost-efficiency, ensuring they perform under real-world conditions
• Continuous Improvement: Diagnose and fix multi-step workflow issues, iterate on prompts and logic, and evolve agents based on real-time feedback to boost accuracy and user experience
• Ethical AI & Compliance: Embed safeguards and governance to ensure agents operate responsibly, meeting data privacy, regulatory, and ethical standards with full auditability
• Enablement & Adoption: Partner with AI Enablement Consultants to deliver training, workshops, and support, driving adoption and embedding AI into everyday business operations

What do you need to thrive?

• Hands-on experience building and managing AI agents, with strong Python skills and familiarity with key AI frameworks
• Solid understanding of LLM behaviour and prompt engineering, with the ability to design agents that act autonomously within defined boundaries
• Proven ability to integrate APIs and orchestrate workflows that connect agents to enterprise tools and data
• Skilled in translating business processes into scalable agent logic that delivers real-world impact
• Strong communicator, able to simplify complex technical concepts for diverse audiences
• Comfortable managing multiple initiatives and collaborating across teams to co-create solutions
• Familiarity with Azure services, especially Azure OpenAI and Logic Apps, is a plus

So, what's in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you've ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.

We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people – and because we care.

Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we're the right fit for you? We can't wait.

Diversity & Inclusion

At Vitality, we're committed to diversity and inclusion because it's good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives.

Vitality's approach to sustainability

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.