Helpdesk Administrator

2 days ago

Warrington, Warrington, United Kingdom Kudos Services Full time £25,000 - £55,000 per year

Overview & Purpose
We are looking for a detail-oriented and proactive individual to join our Helpdesk team as an administrator with a bias to financial processes. This role plays a key part in supporting the financial operations of the department, ensuring accuracy, compliance, and timely processing of finance-related tasks to drive up efficient cost recovery. Additionally, this is a key role in supporting providing general administration support services for the business.

Performance Metrics

  • Invoice Processing Accuracy - Percentage of invoices receipted correctly and matched to POs without errors
  • Query Resolution Time - Average time taken to resolve invoice-related queries, with targets set for timely supplier and stakeholder communication
  • Timeliness and accuracy of PO updates to support monthly accruals and budget forecasting
  • Efficient administration of support services ensuring accurate fleet administration, effective administration of training and people provisions, processing of orders for office consumables, equipment and servicing, and other administrative duties required to support the needs of the business

Main Duties of the Role:

  • Receipting invoices and ensuring alignment with purchase orders
  • Resolving invoice queries by liaising with suppliers, internal teams, and the finance department
  • Managing purchase orders (POs) to support accurate accruals and budget tracking
  • Supporting the Helpdesk team
  • General office administration including but not limited to fleet administration, training and onboarding provisions, office equipment, ordering and coordination of servicing

Requirements
Skills & Technical Competencies

  • Detail orientated
  • Methodical approach to working
  • Ability to manage their own workload and conflicting priorities
  • Financial acumen - Basic level
  • Proficiency with computer systems and common office products

Experience

  • Detail orientated
  • Methodical approach to working
  • Ability to manage their own workload and conflicting priorities
  • Financial acumen - Basic level
  • Proficiency with computer systems and common office products

Behaviours

  • The ability to prioritise a demanding workload
  • To be able to function within a team as well as on their own
  • Demonstrates supportive and team focused mentality
  • Knows when to ask for support
  • Takes pride in their drive for excellence within the team

Education & Qualifications

  • Secondary School level or equivalent education

  • Helpdesk Administrator

    2 days ago

    Warrington, United Kingdom Kudos Services Full time

    £26,000 - £28,000 per annum Performance related Bonus 40 Hours pw - Monday to Friday 8am to 5pm 25 days Annual Leave + Bank Holidays Life Assurance Scheme Company Pension Scheme Employee Assistance Programme Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities Management service...

  • Helpdesk Administrator

    4 days ago

    Warrington, United Kingdom Kudos Services Full time

    £26,000 - £28,000 per annum - Performance related Bonus - 40 Hours pw - Monday to Friday 8am to 5pm - 25 days Annual Leave + Bank Holidays - Life Assurance Scheme - Company Pension Scheme - Employee Assistance Programme Kudos is a well established Facilities Management company working within the Healthcare Sector to deliver a high-quality Facilities...

  • Helpdesk Administrator

    6 days ago

    Warrington, United Kingdom CBRE Full time

    **Helpdesk Administrator** **Job ID** - 242085 **Posted** - 07-Oct-2025 **Role type** - Full-time **Areas of Interest** Accounting/Finance, Administrative, Building Management, Facilities Management **Location(s)** Warrington - England - United Kingdom of Great Britain and Northern Ireland - CBRE Global Workplace Solutions is a leading global provider...

  • Helpdesk Administrator – Facilities FM

    2 days ago

    Warrington, United Kingdom Kudos Services Full time

    A facilities management company in Warrington is seeking a Helpdesk Administrator to join their team. This role involves managing invoices, liaising with suppliers, and supporting general office administration tasks. Candidates should ideally have experience in a facilities management helpdesk role, though healthcare experience is not essential. The company...

  • Helpdesk Administrator

    2 weeks ago

    Warrington, United Kingdom Complete Roofing Systems Ltd Full time

    We are currently looking for a Helpdesk Co-ordinator to join our team at our Complete Roofing & Services Ltd Head Office in Warrington (WA3). Line managed by one of the Directors, the person works with Contracts Manager, the Procurement team, Site Operatives and Apprentices, in addition to clients. The role does not have direct reports, though it does...

  • Helpdesk Administrator

    1 week ago

    Warrington, United Kingdom Complete Roofing Systems Ltd Full time

    We are currently looking for a Helpdesk Co-ordinator to join our team at our Complete Roofing & Services Ltd Head Office in Warrington (WA3). Line managed by one of the Directors, the person works with Contracts Manager, the Procurement team, Site Operatives and Apprentices, in addition to clients. The role does not have direct reports, though it does...

  • Helpdesk Coordinator

    1 week ago

    Warrington, United Kingdom Mango-5 Maintenance Ltd ta McGoff & Vickers (Fire & Security) Full time

    **Job Overview** We are seeking a Helpdesk Co-ordinator to cover maternity leave with an opportunity for a more permanent position. Our helpdesk co-ordinators are self-motivated individuals who can multi-task, managing high volumes and a variety of work. Key Tasks: - Raising and allocating all planned preventative maintenance tasks. - Processing of orders...

  • Facilities Helpdesk Administrator

    6 days ago

    Warrington, United Kingdom 300 North Limited Full time

    **Role**: - Helpdesk Coordinator **Location**: - Warrington **Salary**: - £24.5k per annum **Package**: - Free parking - 25 days holiday plus 8 days statutory bank holidays - Monday - Friday 08:00 - 17:00 - 1-hour lunch - Flexibility - Training agreements - Progression routes - Company pension - Company benefits - Retail discounts - Gym membership -...

  • Fleet Helpdesk Team Leader

    1 week ago

    Warrington, United Kingdom Culina Group Full time

    Company Description Culina Group Limited, through its subsidiaries, provides logistics, warehousing, distribution, and other services for the food and drink industry in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems...

  • Helpdesk Coordinator

    2 weeks ago

    Warrington, United Kingdom B-Engineering NW LTD Full time

    B-Engineering (NW) Ltd deliver nationwide, design, installation and maintenance of commercial building services engineering to clients of all sizes throughout the UK. Our Mechanical and Electrical building services engineers supply, install, service and repair a wide variety of Heating, Plumbing, Ventilation, Air Conditioning and Electrical systems from our...