Retail Assistant
6 days ago
Job Summary
We are seeking a friendly and proactive Retail Sales Associate to join our team. The ideal candidate will be responsible for delivering excellent customer service, assisting customers with product selections, and maintaining an organised sales environment. This is a temporary, fixed term contract for 9 months to cover maternity leave. The contract is for a minimum of 16 hours and the shifts are worked between 7.30am - 3pm Monday to Saturday inclusive.
Responsibilities
- Greet customers warmly and provide assistance with product enquiries
- Assist customers in locating items and making purchasing decisions
- Upsell products and promote ongoing promotions to maximise sales opportunities
- Maintain visual merchandising standards to ensure attractive displays
- Process transactions accurately using point-of-sale systems
- Manage stock levels with correct stock rotation and restock shelves as needed
- Handle customer queries via phone with professional etiquette
- Keep the sales floor tidy, organised, and welcoming at all times
- Maintain excellent personal and workplace hygiene standards
Skills
- Excellent communication skills with a friendly and approachable manner
- Strong organisational skills to manage stock and maintain displays effectively
- Basic maths skills for handling transactions and cash register operations
- Good time management to prioritise tasks efficiently during shifts
- Effective phone etiquette for customer interactions over the phone
- Ability to upsell products tactfully to enhance customer experience and sales performance
- Knowledge of merchandising principles to create appealing displays
- Previous experience of working with food is preferable
This role provides an excellent platform for individuals passionate about retail.
Job Types: Part-time, Temporary, Fixed term contract
Contract length: 9 months
Pay: £12.21 per hour
Expected hours: No less than 16 per week
Benefits:
- Employee discount
Work Location: In person
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