Technical Planner

Technical Planner

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It's a major reason we are the UK's largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,500 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

Reporting to the PMMA Operations Manager, the role of the trainee planner is vital to ensure that all works by Special Projects engineers are carried out in a timely manner. They are responsible for keeping track of works to ensure the smooth running of the department.

Position: Technical Planner

Location: Customer Solution Centre, Slough, Berkshire (PMMA Division)

Job Type: Permanent, full-time

Hours: Monday to Friday, 37.5 hours per week (start times to be discussed)

Salary: £28,000 to £34,000 per annum, depending upon experience (to be discussed at interview)

Benefits: 24 days holiday (plus bank holidays); health cash plan; free onsite parking; onsite restaurant; auto enrolment pension scheme; friendly working environment; personal learning.

About The Role
Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

• Raising Permits and notices
• Liaise with allocated region for confirmed resource for the following week by 10am Friday
• Closure of all activities and related WOLI's
• Ensuring that there are no duplicate jobs open impacting the overall mitigation figures
• Daily update on all jobs that are out for that day and escalate to the project manager if there is any risk unable
• Daily update on all works that are in progress with an ETA of completion date
• Have a planned date for all FOW activities
• Managing active jobs
• Support the project manager as required working alongside their requests
• Ensure that all data capture sheets are fully completed, and the data is ready and accurate
• Be aware of all Lanes Group policies and your responsibilities towards them
• Undertake any reasonable ad hoc projects, tasks or requests as and when requested by management

So if you enjoy working in a fast paced environment and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then
we
are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

About You
The ideal candidate will:

• Have, ideally, previous experience in an administration or office coordinator role
• Be hard working and respectful and comply with health and safety standards
• Have great interpersonal skills to create relationships with the team, engineers, and wider Lanes Group network and a team-player attitude
• Have experience in Streetworks (i.e., issuing permits...)
• Be comfortable using Microsoft 365 and internal systems (with provided training) is preferred
• Have solid communication skills (both written and verbal) with professional telephone and email etiquette
• Be resourceful and proactive
• Multi-task, prioritise, work under pressure and on own initiative
• Strong attention to detail and have the ability to deal with people at different levels

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.