Part Time Relief Assistant Shop Managers x 3

7 days ago

St Alphege B AY, United Kingdom Birmingham Hospice Full time

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

NEW STORE OPENING IN SOLIHULL

Closing Date: 16 November 2025

Salary: £14,006 per annum (£23,875 full-time equivalent)

Join Our Award-Winning Charity Retail Team at Birmingham Hospice

Are you a motivated, organised individual looking for a meaningful new challenge?

Do you want to be part of something truly special — where every shift helps make a real difference? We're proud to be UK Charity Shop of the Year 2024/25, and we're looking for 3 Relief Assistant Shop Managers (RASMs) to join our dynamic retail team on a part-time basis.

Our shops play a vital role in raising funds to support compassionate end-of-life care for patients and families across Birmingham and Solihull.

Why Join Us?

At Birmingham Hospice, our charity shops are more than just retail spaces — they're community hubs powered by generosity, kindness, and purpose. Every donated item and every sale help us provide specialist care to those who need it most.

As a Relief Assistant Shop Manager, you'll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You'll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You'll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We'll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You'll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

For an informal chat about this role please contact email Simon Mitchell, Regional Retail Manager at:

To view the full job description for this role and to apply for this vacancy visit our vacancies website using the address below.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Job Types: Part-time, Permanent

Pay: £14,006.00 per year

Expected hours: 22 per week

Benefits:

  • Additional leave
  • Bereavement leave
  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free flu jabs
  • Life insurance
  • Sick pay

Work Location: In person

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