Infrastructure Engineer

7 days ago


Bristol, Bristol, United Kingdom Peaple Talent Full time £40,000 - £50,000 per year

Job Title:
3rd Line Engineer

Location:
Bristol (hybrid)

Salary:
up to £50,000

Peaple Talent has partnered with a growing technology company to recruit for a 3rd Line Engineer.

This is an exciting role to join a growing, culture-led company where you will be responsible for handling complex incidents, providing technical support and maintaining clients' infrastructure

You will have some involvement in projects, but this role is predominantly a support-based position. The successful candidate will be well-versed in M365 suite, Azure, Windows Server and Cisco networking.

The Role:

  • Provide 3rd line support, managing complex incident and resolving problems
  • Act as an escalation point to 2nd line team
  • Be able to coach and mentor junior colleagues
  • Ensure that documentation is accurate and kept up to date

The Candidate:

  • Previous experience of providing 3rd line support within a fast-paced environment
  • Excellent understanding of M365 suite, Azure and Windows Server
  • Knowledge of Cisco Meraki
  • Team player with a positive attitude and excellent work ethic
  • Excellent customer service skills

The Package:

Base Salary: up to £50,000

  • Pluralsight training
  • Opportunities for paid certification
  • Paid social activities and charity work opportunities
  • Genuine progression routes into Cyber or Projects teams

Interested? If you think you're right for this role, then click the 'Apply Now' button, and send us your CV



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