ICELs Therapy Technical Instructor

Job Overview

The Integrated Community Equipment Loan Service (ICELS) is looking to recruit an additional Technical Instructor Band 4 to join the active recall team. The key focus of the role will be on the active recall of equipment in the community which is past its original loan date. This work will mean visiting and contacting people by telephone to review the equipment they have on loan and where appropriate to do so, arrange for the equipment to be returned. The work may also involve arranging repairs of equipment that is identified as faulty, arranging outstanding maintenance or referring a person back to the relevant service for a reassessment of their needs.

The position is full time permanent 37.5 hours a week Monday to Friday. The post holder will be employed by Leicestershire Partnership NHS Trust (LPT) on behalf of the LLR ICELS.

This post will have a key role in the delivery of the ICEL Service for Leicester, Leicestershire and Rutland. The ICELS plays a critical role in supporting health and social care services across LLR delivering care and support to the people of LLR including hospital discharge, crisis response to avoid hospital admission, end of life and palliative care, support to keep people independent and remain in their own homes. This is a busy service supporting the wider health and social care economy across LLR. The service deals with in excess of 120,000 pieces of equipment to around 20,000 people each year. The delivery of the ICELS is contracted out to an external provider, currently this is Medequip.

The post holder will work as part of the wider ICELS Team who provide contract performance and quality assurance monitoring of the service provider, day to day operational management of the service, support for health and social care professionals and a clinical team consisting of Occupational Therapists, Lead Nurses, Triage Nurses and Technical Instructors.

The ICELS has an office at the Equipment Provider's base in Glen Parva. The role will work Monday to Friday flexible hours and working arrangements may be available. The role is office and home based with a requirement to attend the office for meetings/training events and will require visits to people's home or care/education settings.

Contact Details:

Lynn Spencer, ICELS Lead Nurse on or email or Roger Glithero, ICELS Partnership Manager on or email

Job Description Summary (Main duties and responsibilities)

• To work with health and social care staff across a range of organisations in LLR
• To carry out reviews of people's use of equipment consistent with local policy
• To ensure that equipment is still appropriate for use by the person as originally assessed for and to recover equipment that is no longer required
• To make referrals to relevant services where it is identified that a person needs reassessment of their equipment
• To make referrals to the equipment provider where it is identified that equipment is faulty or has not been maintained in line with contractual requirements

In order to carry out this role candidates will need:

• Experience of working in the community and have experience of carrying out assessment and review of equipment
• To be self-motivated and flexible
• To work autonomously with their own allocated caseloads for recall
• To work in a range of environments including working from office and home contacting people by telephone, visiting people in their own homes and in care settings
• To work with health and social care staff across a range of organisations in LLR
• To carry out reviews of people's use of equipment consistent with local policy
• To ensure that equipment is still appropriate for use by the person as originally assessed for and to recover equipment that is no longer required
• To make referrals to relevant services where it is identified that a person needs reassessment of their equipment
• To make referrals to the equipment provider where it is identified that equipment is faulty or has not been maintained in line with contractual requirements

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.