Supervisor( Transport) 35 hours per week Monday to Friday

JOB DESCRIPTION

Annual Salary £26,434 to start with. Progression is subject to completing and maintaining necessary training and development programs.

Permanent, full-time – 35 hours per week

30 days (Including bank holidays) paid annual leave entitlement.

Employer pension contributions.

ABOUT US

SEAG is a community transport charity that enables access to a fuller life by offering affordable, mobility-adapted transport for individuals with a range of disabilities and health needs, allowing them access to a better life in the city of Edinburgh.

We are currently seeking to appoint a Supervisor, responsible for a fleet of 16 vehicles.

DUTIES

Despatching Duties

• Take bookings, arrange journeys, handle enquiries, and provide requested information.
• Ensure smooth scheduling of journey requests.
• Perform general clerical work, including filing, correspondence, and day-to-day office operations, including preparation of drivers' sheets.
• Use office equipment correctly, including computers, telephones, answering machines, and photocopier.
• Communicate with staff regarding their shifts

Driving Duties(when neccessary)

• Drive SEAG vehicles as required.
• Provide necessary assistance to passengers before, during, or after travel, consistent with their transport needs. Minimum lifting of passengers is allowed.
• Use equipment provided correctly to ensure passengers travel safely and comfortably.
• Take responsibility for daily upkeep of vehicles and equipment (and other vehicles when required), including basic maintenance and cleanliness. Report any faults.
• Complete neccessary paperwork and administration
• Undertake any induction and in-service training programme as required.
• Assist in training other staff and volunteer drivers/escorts when required.
• Maintain contact by telephone or mobile phone as necessary.

Service Delivery and Public Relations

• Assist with organisation of the Service in line with Company objectives and policies to ensure operational efficiency and continuity.
• Support development of the Service to improve take-up, customer facilities, and trip availability.
• Undertake relief driving duties as necessary.
• Distribute information and respond to enquiries.
• Liaise with local agencies and members of the public.
• Ensure staff and passenger safety and handle complaints.
• Be on call for issues outside office hours.

Staff

• Assist with organisation and deployment of staff and volunteers.
• Arrange testing, training, and assessment, or undertake these tasks as required.
• Provide day-to-day supervision and support, including assistance with disciplinary and grievance proceedings.
• Attend staff and committee meetings as necessary.

Vehicles

• Contribute to the design and specification of service vehicles.
• Assist with deployment and operational control of vehicles.
• Make arrangements for servicing, maintenance, and repairs.
• Schedule regular vehicle inspection checks.

Office Premises

• Arrange minor repairs and maintenance.
• Report other defects or problems.
• Arrange and monitor security, health, and safety.

Administration and Finance

• Issue, receive, and check log sheets.
• Record statistical information and prepare monthly returns and reports.
• Complete other reports as required.
• Follow banking and financial procedures.
• Order and control supplies and equipment as authorised.
• Assist in fundraising activities.
• Attend courses, training, and meetings as required.

QUALIFICATIONS AND SKILLS

• Experience in supervising and organising staff is preferred.
• Good communication skills (both oral and written) are essential.
• Candidates must possess knowledge of vehicle maintenance and scheduling.
• Experience of clerical work and working in an office is essential.
• Candidates must hold a clean driving licence for a minimum of two years.
• Must have a minimum D1 category licence.
• Experience driving larger vehicles and/or buses would be preferred.
• Candidates should have a good knowledge of Lothian.
• Previous experience using IT is essential.

NATURE OF CONTRACT AND NOTICE

Ongoing employment is dependent on funding from local councils, who currently provide the majority of SEAG's funding. A six-month probationary period applies. Statutory notice periods will be observed. Membership of the PVG scheme, including the necessary checks, is required.

SEAG strives to be an equal opportunities employer and will prevent discrimination, particularly on the grounds of sex, marital status, disability, race, colour, religion, sexual orientation, nationality, age or ethnic origin.

Job Type: Full-time

Pay: £26,434.00 per year

Benefits:

• Free parking
• On-site parking

Licence/Certification:

• Category D1 Licence (required)

Work Location: In person