Modernisation Business Development Executive

Date Posted:

Country:
United Kingdom

Location:
Liftec Express Dartford, Regus Admirals Park, Victory Way, Dartford, DA2 6QD

Responsibilities:

• Proactively identify and secure modernisation opportunities within existing maintenance portfolios and through new business development.
• Engage customers to raise awareness of the need for modernisation and upgrades, presenting tailored solutions.
• Conduct site surveys, technical assessments in collaboration with engineering and design teams.
• Prepare accurate configuration pricing, quotes, proposals, and tender responses, ensuring both technical and commercial viability.
• Manage the full sales process from prospecting through to contract negotiation and closure.
• Accurately forecast modernisation sales (annual, quarterly, monthly) and provide loss reporting for transparency.
• Maintain pipeline discipline, ensuring activity, conversion rates, and forecasts are consistently updated in company systems.
• Collaborate cross-functionally with Service, Repairs, and Operations teams to deliver high-quality bids and RFQs.
• Meet or exceed agreed sales targets for modernisation revenue, margin, and pipeline development.
• Lead by example in behaviours, values, and customer focus.

Measured KPIs

• Number of customer/site visits vs. plan, expectation 3 days per week (tracked via CRM check-ins or visit logs).
• Number of proposals issued vs. plan. Number of new qualified leads generated per month (target: 10–15).
• Orders booked vs. plan.
• Margin % booked vs. plan.
• Forecast accuracy (annual, quarterly, monthly).
• New business pipeline growth: Target increase of 25–35% within 12 months.
• Average deal size: Increase by 10–15% through better qualification and consultative selling
• Pipeline activity, conversion rates, and coverage metrics.
• Incentive/bonus in line with individual performance against sales target/plan.

Expected Outcomes

• 20–30% increase in new business pipeline within 12 months.
• Improved customer acquisition through better targeting and qualification.
• Stronger brand presence and reputation in key growth regions.
• Higher employee engagement and performance through clearer focus and role purpose.

Skills and Qualifications:

• We require a commercially focused individual with a passion for identifying new opportunities and the motivation to pursue them with energy and persistence.
• An accomplished sales professional who thrives on securing new business and demonstrates initiative without the need for close supervision
• Proven track record in B2B sales within the lift industry or related technical/engineering sectors.
• Experience in lift modernisation, new equipment, or technical project sales (preferred).
• Strong commercial acumen with ability to prepare, price, and negotiate contracts effectively.
• Capable of managing long-cycle sales pipelines and complex negotiations.
• Good technical understanding of lift systems and ability to conduct site assessments.
• Ability to carry out technical surveys
• Customer-centric mindset with strong relationship-building and influencing skills.
• Confident communicator, able to engage at all levels from engineers to property directors.
• Results-driven, motivated by targets and long-term customer partnerships.
• Familiar with CRM systems and pipeline management tools.
• Full UK driving licence (essential).

Liftec Express is a group of core specialist businesses which focus on the supply, installation, maintenance, repair and modernisation of all types of lift equipment in commercial and residential properties. We pride ourselves on delivering the benefits of a large organisation, whilst maintaining the flexibility and local delivery of a regional service provider. Our success and growth is the result of repeat business from a broad base of satisfied customers.

Liftec Express is an industry leader, capable of delivering a wide range of national services to both the public and private sector, offering high levels of support and customer care. Our positive can-do approach to customer requests makes us stand out in the industry and reinforces our desire to build long-term customer relationships. We believe the culture of dedication, professionalism and the desire to succeed is found in all of our people who in turn, are our assets that make things happen for our customers. We strive to be the best which means we set big goals, rise to achieve them, and win as a team.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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