Domiciliary Hearing Screener and Ear Wax Removal Specialist

Location:
Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Milton Keynes, and NW London

Employment Type: Part-time leading up to full-time domiciliary role

Reports To: Clinical Director

Salary:
Competitive, bonus, dependent on experience + mileage allowance

About Opticall
Opticall is an NHS-approved home visiting health service established in 2009. We proudly support over 400 care homes across Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Milton Keynes, and North West London. Our mission is to deliver person-centred care directly to residents in the comfort of their homes, ensuring no one misses out on essential health support.

We are Dementia Friends accredited and committed to excellence, collaboration, and compassionate care. As we expand our services to include specialist ear and hearing care, we're seeking a skilled clinician to join our growing team and help transform the lives of vulnerable adults.

The Role

Join our specialist team delivering person-centred ear care and hearing services directly to care home residents who cannot easily access high-street clinics. You'll combine clinical excellence with compassionate, dementia-aware care, helping vulnerable adults maintain their hearing health and independence in familiar, comfortable environments.

This is a rewarding domiciliary role where you'll work autonomously whilst being fully supported by our experienced clinical leadership team and central operations hub.

Key Responsibilities

Clinical Excellence

Perform safe, effective ear wax removal using microsuction, irrigation, or manual techniques in line with best practice and infection control standards

Conduct hearing screenings, interpret results, and facilitate appropriate onward referrals when clinically indicated

Maintain meticulous clinical records compliant with GDPR and healthcare documentation requirements

Person-Centred Care

Adapt your approach for residents with dementia or cognitive impairments, prioritising dignity, comfort, and safety

Communicate clearly with residents, families, and care staff about procedures, results, and recommendations

Support care teams through awareness sessions on ear health, hygiene, and hearing support strategies

Operational Excellence

Plan efficient domiciliary schedules and routes whilst maintaining equipment to clinical standards

Build collaborative relationships with care home partners through professional, responsive service delivery

Uphold safeguarding standards for vulnerable adults in accordance with current legislation and organisational policies

Professional Development

Engage in regular CPD covering ear care, infection control, and dementia-aware practice

Contribute to service quality improvement and clinical governance

Essential Requirements
Professional Credentials

Registered healthcare professional (Nurse, Audiologist, Hearing Aid Dispenser, or trained Ear Care Practitioner)

Accredited ear wax removal training with practical, patient-based competency assessment

UK professional body registration (HCPC, NMC, RCCP, or equivalent)

Enhanced DBS check (required pre-employment)

Experience & Skills
Demonstrable experience (or genuine commitment) working with older adults, particularly those with dementia or complex needs, in care or domiciliary settings

Hearing screening/audiometry competency with understanding of referral thresholds

Valid UK driving licence and reliable vehicle access

Desirable Qualifications
Level 2/3 Certificate in Health and Social Care

Familiarity with electronic clinical systems (e.g. WriteUpp, Cliniko)

Current infection control, safeguarding, and first aid certification

Compassionate, adaptable communication style suited to vulnerable populations

Compliance & Quality

Service delivery adheres to CQC registration requirements for treatment of disease, disorder, or injury. Ongoing commitment to best practice, infection control, and patient safety is essential.

What We Offer

Supportive team environment – join our friendly, values-led organisation

Flexible working - Monday to Friday schedule supporting work-life balance

Performance bonus opportunities

Mileage reimbursement for all clinical visits

Full training and support - comprehensive induction and ongoing clinical supervision

Professional development - access to CPD and career progression opportunities

Meaningful impact - help shape and expand a specialist service transforming ear and hearing care for vulnerable adults

The chance to make a real difference - your clinical expertise will directly enhance residents' quality of life, independence, and wellbeing

To Apply: Please submit your CV and a short cover letter explaining why you're interested in joining Opticall's hearing care service, and we'll be in touch