Program Manager

Description
Would you like to be part of creating inclusive experiences everywhere? Inclusive Experiences and Technology (IXT) is seeking an experienced Program Manager to advance Amazon's Indigenous engagement strategy in key markets and drive the execution and governance of Amazon's Indigenous Reconciliation Action Plans (RAPs). In this key role, you will establish and maintain the operational frameworks, accountability mechanisms, and business rhythms that ensure successful delivery of our reconciliation commitments.

Reporting to the Global Indigenous Strategy Single-Threaded Owner, you will lead the implementation of RAP governance structures, manage program cadence through monthly reviews and QBRs, track progress against commitments, and coordinate cross-functional working groups. While the primary focus is operational excellence and governance, you will also provide strategic guidance to support regional implementation. This is an opportunity to make a lasting impact on how Amazon advances Indigenous reconciliation and builds more inclusive experiences for employees, customers, and communities.

Key job responsibilities

Program Management & Governance

• Lead implementation of RAP governance frameworks across Australia and Canada
• Drive operational mechanisms including monthly reviews, Quarterly Business Reviews (QBRs), and annual planning cycles
• Monitor and report on RAP progress, ensuring accountability across business units
• Coordinate cross-functional working groups and support executive sponsors

Strategic Advisory

• Provide strategic counsel to regional Indigenous engagement leaders
• Identify opportunities for program optimization and cross-regional learning
• Advise on stakeholder engagement approaches and risk mitigation
• Support development of Indigenous procurement and partnership strategies

Operational Excellence

• Establish and maintain tracking systems for RAP commitments and KPIs
• Develop standardized reporting templates and processes
• Drive operational efficiency through process improvement and best practice sharing
• Support integration of RAP initiatives into business planning cycles

Basic Qualifications

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience working cross functionally with tech and non-tech teams
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience implementing repeatable processes and driving automation or standardization
• Experience defining and executing program requirements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Business EU Sarl, UK Branch - P97

Job ID: A3132991