Project Manager

Job Type:

Build a brilliant future with Hiscox
 

The team

The Hiscox UK Change team is an established function that continues to grow and develop in line with an accelerating technology-driven change agenda.  We have seen a significant investment in the annual change budget as we improve our capability and maturity. We are transitioning to an agile, value-stream based delivery model that we have proven by piloting over the past year.

The role

As an experienced Project Manager you'll work closely with all areas of the UK business to deliver change projects across technology, regulatory, process and people change in order to achieve tangible business benefits.  You'll be someone who enjoys taking on a project leadership role and overall responsibility for taking a project from an original concept through the final delivery.  This role requires a proactive approach to collaborating with and managing internal and external stakeholders ensuring delivery is achieved by the most effective and efficient means.

Our projects can be driven by process improvement, integration of new ventures and delivery of regulatory requirements. The outputs of the projects can vary from large scale system delivery and upgrades to smaller, tactical solutions that open up business opportunities.

What you'll be doing

• Lead project management activities including benefit identification, plan management, tracking and reporting of delivery progress; identification, evaluation and resolution of risks, issues, dependencies; tracking, development and assurance of initiative deliverables

• Define resource plans and work closely with internal teams, stakeholders and vendors to manage the day-to-day and full end-to-end project delivery activities

• Manage project scope to ensure commitments are achieved within agreed time, cost and quality parameters

• Define and track project milestones and ensure dependencies are understood and accepted by the relevant owners

• Remove barriers and lead resolution of issues/problems to enable teams to achieve the objectives

• Oversee the agreed budget and ensure tracking and measurement of costs as well as reporting on benefits

• Ensure projects adhere to the Hiscox Change Delivery Framework and foster project transparency as well as accurate and timely reports on project status, schedule and costs to the Portfolio Manager and PMO

• Manage projects across the entire UK change portfolio which may require managing multiple projects simultaneously and/or managing a series of dependent projects

• Provide support and input into the portfolio planning process by engaging in pre-project sizing, skillset and dependency mapping

• Build strong productive relationships within the business, the change team and with third parties in order to deliver effective solutions.

Our must haves

• More than 5 years Project Management experience and a track record of successfully delivering projects with significant technology dependency

• Excellent stakeholder, conflict and influence management skills.

• Excellent written and verbal communication skills, capable of working with people at all levels within and external to the business

• MS Project or other structured project management tools

• Have experience working as a Project Manager in a multiple project environment with challenging timeframes and deliverables

• Have had exposure to distributed teams and relationship building with stakeholders 

• Have exposure to the full project life cycle, from inception to user acceptance testing, deployment and handover to BAU

• Knowledge of PM best practices, methodologies, and project governance principles.

• Experience with both Waterfall and Agile methodologies

• Proficiency in MS Project, Excel, PowerPoint, Word and similar tools

• Proven experience and understanding of software delivery lifecycle

• Intellect and gravitas to influence and gain credibility with business personnel and management

• Be creative, proactive, logical and innovative and will not just accept the status quo   

• Be highly results driven, with the energy and determination to succeed in a very fast paced environment where the pace of response and leadership is critical to success

• Experience of working in the insurance, financial services or similar bluechip corporate industry

Our nice to haves

• Experience of any of the following areas; CRM rollout, workflow, TOM design, data strategy, automation would be advantageous

• Experience working as part of a globally distributed team.

• A relevant Project Management qualification

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success.  We also know that working life doesn't always have to in the office, and as long as it's safe to do so, we will be operating a hybrid way of working to encourage a healthy work life balance, with 2 to 3 days in the office per week.

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