Underwriting (Technical) Manager

• Become accountable for NFU Mutual's High Net Worth/Private Client technical oversight - an area of the business that has seen impressive growth, which is set to continue

• Leverage your extensive knowledge within Underwriting for a well-established organisation with an enviable reputation for exceptional customer service, market leading persistency and aware winning customer and employee engagement

• Hybrid working: Work from home 60% of your time and 40% from either our York or Bristol offices.

This role is responsible for the technical expertise of our Regional Underwriters across our High-Net-Worth (HNW) products.

The HNW/Private client insurance market is a key market segment where NFU Mutual is looking to continue to evolve, supporting our strategy to specialise in niche markets by delivering a compelling customer proposition and experience. It is an exciting time to join as we implement a large-scale transformational change (including digital offering) programme.

As our Technical Underwriting Manager, you will be responsible for the technical expertise of our Regional Underwriters across our HNW product lines (including HNW motor) and working closely with a counterpart for our core motor and personal lines products. The role holder will contribute to our underwriting strategy, being responsible for implementing this within our regional teams, whilst monitoring key account performance measures and setting technical standards.

Working collaboratively with our Head Office teams and NFU Mutual tied Agents, you will feed in market trends and analysis to enable the organisation to respond proactively whilst also providing your technical opinion on policy wordings and product development to ensure our products remain competitive.

Leading a technical team of Senior Technical Underwriters, you will work with them to drive the technical capability of our Regional Underwriters to enable them to be intuitive with their approach and to maximise their contribution to business objectives.

Our teams are based across York and Bristol and so the role can be based from either of these sites depending on your location. We offer hybrid working, which will allow you to work from home up to 60% of the time.

You will come from an established Personal lines, High Net Worth and/or Private Clients underwriting background with a demonstrable and in-depth understanding of the market. This will include prior experience dealing with complaints, escalations, and complex referrals relating to: Home & Motor, Reinsurance, Flood Re, Sum Insured Exposures (£5M+), Fine Art and Valuables lines of insurance – matched with knowledge of current industry developments and regulatory framework.

Technically minded with strong analytical skills, you will have the ability to interact with various stakeholders, including non-technical audiences, partnered with the credibility and confidence to really challenge and influence decisions and ways of working.

As a collaborative leader, you will have a track record of coaching and mentoring others, fostering talent, and driving high performance within your team. You will combine technical expertise with commercial awareness, ensuring underwriting decisions support both business objectives, good customer outcomes and long-term success.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £70,000

• Annual bonus (up to 25% of salary)

• Contributory pension scheme, up to 20%, including your 8% contribution

• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme

• A Family Friendly policy that helps you balance your work and family responsibilities

• Private medical insurance + options to add family members

• Access to savings at High Street brands, travel and supermarkets

• £20 contribution to a monthly gym membership – subject to T&Cs

• Health and wellbeing plan - cashback for dentist, opticians, physio and more

• Employee Volunteering - volunteer in the community for one day each year

• Unlimited access to Refer a Friend £500 bonus scheme

• Life Assurance cover of 4 x salary

• Employee discounts of 15% on a range of NFU Mutual insurance policies.

• Salary sacrifice employee car scheme - subject to eligibility

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being "a great place to work" and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of 'Best midsize employers to grow your career in the UK', the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Zenith House

Clifton Park Avenue

Shipton Road

York

YO30 5PB

Visit the York office

Daisy Holmes