Parts Assistant

1 week ago

Orpington, Greater London, United Kingdom Direct Line Group Full time
12 month FTC/SecondmentDLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you'll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers. As we look to the future, you can look to yours too. From technical capability to customer relations, here you'll find a place where you can really thrive. We've got this

What you'll do

As a Parts Assist, once a policy holders' vehicle has had its damage assessed and an estimate for repair has been produced the parts-assistant orders the parts required for full repairs to be made. You will be responsible for all aspects of ordering, pricing and administration - even sourcing parts that are unavailable through the usual channels. Plus, the stock control for all paint and consumables, you will collaborate with our bodyshop technicians and provide high levels of customer contact and communications throughout the vehicle repairs. You will report to your Parts Manager

  • You will oversee appropriate parts provision service and communication
  • You will oversee Health and Safety regulations, company health and safety procedures appropriate to this role.
  • You will ensure all relevant legal requirements are met and any records are correctly maintained.

What you'll need:

The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us as a Parts Assistant

All roles are at the heart of our Auto Services business and you'll need be enthusiastic, upbeat and committed to delivering the best repair service.

You would have experience in a similar role with the following skills

  • You will have previous experience in a similar role
  • you will have a parts background gained in a bodyshop environment

As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures.

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:


• 9% employer contributed pension


• 50% off home, motor and pet insurance plus free Green Flag breakdown cover


• Additional optional Health and Dental insurance


• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.


• Generous holidays


• Buy as you earn share scheme


• Employee discounts and cashback


• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you

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