Claims Desktop Motor Engineer

1 week ago

Sevenoaks, Kent, United Kingdom Acorn Group Full time £33,000 - £44,000 per year

As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges.

You will provide accurate assessments of repair cost by authorising repairs and supervising the prompt payment of accounts within established guideline and procedures.

Role:
Claims Desktop Motor Engineer

Location:
Remote (initial training will be on site in Sevenoaks)

Working hours:
37.5 hours per week, Monday to Friday from 9:00am to 5:30pm

Salary:
£33,000 - £44,000, plus a performance related bonus of up to £2000 per annum

What you will be doing:

  • To obtain high quality value for money repairs that do not adversely affect the safety of the vehicle
  • Prompt and accurate production of reports and estimates and authorisation of repairs, together with valuation of vehicles
  • Accurate categorisation and timely disposal of salvage in accordance with the ABI guidelines
  • To develop and maintain effective relationships with claims handlers, repairers and intermediaries to ensure the best outcome for the business and customer
  • Monitor repair work and activities of repairers so to ensure that the average repair cost falls within the motor engineers' territory minimum number of substandard repair referrals

What we're looking for:

  • Thorough knowledge of the details of the methods of motor vehicle accident repair
  • Experience of estimating and negotiation
  • VDA ATA AQP Accreditation
  • Thorough Knowledge of Computerised Estimation Systems (Audatex and Glassmatix)
  • Thorough Knowledge of Thatcham Escribe

Grow with Acorn
At Acorn Insurance, we're proud of our Liverpool roots — and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

  • We run through walls for our customers and each other
  • We challenge the status quo
  • We succeed when we help those around us succeed
  • We decide quickly when the smart thing to do is use our judgement

Benefits
:

  • 35 days' holiday (including bank holidays) with additional buy/sell options
  • 24/7 mental health support & free counselling available
  • Grow with us: Through career fairs, leadership programs, and learning on the go
  • Flexible benefits, including early access to salary via our internal platform
  • Hybrid working options to support work-life balance and individual needs
  • Recognition awards, social events & more

Our Commitment to our colleague's:

These aren't just words — they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

  • Mindful Employer – championing mental health and wellbeing
  • Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
  • Menopause Friendly accredited – supporting every stage of life
  • Armed Forces Covenant signatory – honouring those who serve
  • Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
  • Best Place to Work for Development – proud to be investing in people's future
  • Best Place to Work for Women – breaking down barriers to women's career progression

If you're looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.

A Few Things to Know Before You Apply

We're really excited that you're considering joining Acorn To help everything go smoothly, here are a couple of things to keep in mind:

Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.

Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.

We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you're part of the team—just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.

  • Claims Desktop Motor Engineer

    1 week ago

    Sevenoaks, Kent, United Kingdom The Granite Group Full time £33,000 - £44,000 per year

    As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges.You will provide accurate assessments...

  • Desktop Motor Engineering Manager

    1 week ago

    Sevenoaks, Kent, United Kingdom Acorn Group Full time £60,000 - £120,000 per year

    This is an exceptionally exciting year for the team, and we are delighted to present a new opportunity for aDesktop Motor Engineering Managerto join our First Party Claims leadership team here at The Acorn Group. Reporting to the Head of Network & Engineering you will be responsible for the leadership of our motor engineering team, overseeing various...

  • Motor Claims Handler

    2 weeks ago

    Sevenoaks, Kent, United Kingdom Acorn Group Full time £327,612 - £460,320 per year

    We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...

  • Senior Claims Handler

    2 weeks ago

    Sevenoaks, Kent, United Kingdom Acorn Group Full time £27,651 - £38,000 per year

    We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...

  • Senior Claims Handler

    2 weeks ago

    Sevenoaks, Kent, United Kingdom Granite Group Full time £27,651 - £38,160 per year

    We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...

  • Recoveries Claims Handler

    2 weeks ago

    Sevenoaks, Kent, United Kingdom Acorn Insurance and Financial Services Limited Full time £29,412 - £29,784 per year

    Role: Recoveries Claims HandlerLocation:SevenoaksSalary:£25,877 - £27,544 plus up to £1,500 performance-related bonusWorking hours: Monday-Friday, 9:00am-5:30pm (37.5 hours/week)Join our fast-paced Recoveries team, managing motor insurance claims from start to finish. In this role you will manage your own insurance claims caseload from start to finish,...

  • Support Engineer

    3 days ago

    Sevenoaks, Kent, United Kingdom Reboot Recruit Full time £25,000 - £40,000 per year

    Support EngineerSevenoaks (Hybrid) | £25,000 + BenefitsJoin a leading technology and communications provider delivering managed IT, cloud, connectivity, cybersecurity, and support services to a broad client base. In this role, you'll be the first point of contact for customer issues, providing technical support across desktop, server, networking,...

  • Project Engineer

    1 week ago

    Sevenoaks, Kent, United Kingdom Fyba Talent Full time £45,000 - £135,000 per year

    OverviewOur client are seeking skilled and motivatedProject Engineerswith either amechanicalorelectricalbias to join their project delivery team supporting clean water and wastewater infrastructure projects.These roles are essential to the successful design, coordination, and delivery of engineering solutions that meet client operational and technical...

  • Claims Desktop Motor Engineer

    4 days ago

    Sevenoaks, United Kingdom Acorn Group Full time

    Join to apply for the Claims Desktop Motor Engineer role at Acorn Group Senior Talent Acquisition Specialist @ Acorn Insurance As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You...

  • Claims Desktop Motor Engineer

    2 days ago

    Sevenoaks, Kent, United Kingdom Acorn Group Full time

    As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments...

  • Claims Desktop Motor Engineer

    4 days ago

    Sevenoaks, United Kingdom The Acorn Group Full time

    As a Claims Desktop Motor Engineer, you will be able to assess prospects of repair v total loss utilising engineering tools available in accordance with guidelines and procedures, taking commercial decision making into account. You will also be able to mitigate ancillary claim spend on hire, storage and recovery charges. You will provide accurate assessments...

  • Motor Claims Handler

    5 days ago

    Sevenoaks, United Kingdom The Granite Group Full time

    We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...

  • Motor Claims Handler

    44 minutes ago

    Sevenoaks, Kent, United Kingdom Acorn Group Full time

    We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...

  • Mitigation Claims Handler

    7 days ago

    Sevenoaks, United Kingdom POD People Full time

    My client, an insurance company based in Sevenoaks is recruiting for a Mitigation Claims Handler. MUST come from an insurance or financial background. Purpose of the Role: - To mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by Pro - actively managing a portfolio of motor claims from allocation through to settlement. -...

  • Claims Validation Investigator

    1 week ago

    Sevenoaks, United Kingdom POD People Full time

    **Purpose of the Role**: - To investigate, evidence and validate claims to optimise claims resolution. - Provide value added evidence on liability, indemnity and CFU investigations. - To utilise desktop investigative and validation tools to validate or repudiate claims - To mitigate supplier claims spend by producing a quality and efficient investigation...

  • Senior Claims Handler

    1 week ago

    Sevenoaks, United Kingdom Acorn Group Full time

    We are currently recruiting a Senior Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims...

  • Senior Claims Handler

    2 weeks ago

    Sevenoaks, United Kingdom Acorn Group Full time

    Senior Claims Handler – Acorn Group Join our Fleet and Specialist product team as a Senior Claims Handler. Manage a portfolio of motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third‑party Personal Injury claims. Provide exceptional service and relationship management to...

  • Recoveries Claims Handler

    2 weeks ago

    Sevenoaks, United Kingdom Acorn Insurance Careers Full time

    Role: Recoveries Claims HandlerLocation: SevenoaksSalary: £25,877 - £27,544 plus up to £1,500 performance-related bonusWorking hours: Monday-Friday, 9:00am-5:30pm (37.5 hours/week)Join our fast-paced Recoveries team, managing motor insurance claims from start to finish. In this role you will manage your own insurance claims caseload from start to finish,...