Customer Service Representative
2 weeks ago
Customer Service Representative
Location:
Wales
Contract:
Until 31st March 2026, Monday-Friday, Paying £15.04 p/hr
A public sector organisation is seeking a customer-focused individual to join its Permitting Team. This role is ideal for someone with experience in debt resolution, customer negotiation, or handling outstanding payments.
You'll be responsible for:
- Contacting customers via phone and email to pursue overdue payments
- Logging payments and reporting non-payment cases to the legal team
- Supporting customers applying for permits by managing enquiries and applications
- Providing general permitting support
If you're a confident communicator with a knack for resolving issues and delivering great service, we'd love to hear from you.
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