Deputy Coffee Shop Manager

1 day ago


Warsash SO ZN, United Kingdom Mermaids Coffee Shops Full time

Location: River Hamble, Hampshire – Universal Marina & Warsash Quay

Hours: 5 regular shifts per week, 8am–5pm | Days off: Wednesday & Thursday

About Us

Mermaids Coffee is a proudly independent coffee shop and micro-roastery with two beautiful riverside locations along the Hamble. We hand-roast small batches of specialty coffee and bake all our cakes and treats in-house.

We're passionate about quality, teamwork, and creating a warm, welcoming environment for both customers and staff. We're now looking for a Deputy Manager to support our management team and take responsibility for supervising the sites on the Managers' days off.

Why Join Us

  • Beautiful locations – Work by the River Hamble at Universal Marina (SO31 7ZN) and Warsash Quay (SO31 9FR).
  • Unlimited coffee – Enjoy great specialty coffee during your shifts.
  • Free on-site parking – Convenient for those with their own transport (recommended due to limited public transport).
  • Opportunities to grow – We're expanding, offering genuine potential for development and progression.

What We're Looking For

  • A genuine passion for coffee and great customer service
  • Previous supervisor, management or team-leader experience (essential)
  • Barista experience and latte art skills
  • Strong communication, leadership, and problem-solving skills
  • Confident working in a fast-paced environment
  • Willingness to support with food preparation and general shop duties
  • A reliable, positive, team-focused approach

Key Responsibilities

  • Run the site independently on the Manager's days off
  • Lead and support the team during busy periods
  • Prepare high-quality coffee using La Marzocco espresso machines
  • Serve customers and handle till operations
  • Assist with food preparation
  • Open and close the shop, ensuring a clean, organised, and welcoming environment
  • Maintain high service standards and assist with onboarding and training new staff

Job Type: Full-time

Pay: £30,000.00 per year

Application question(s):

  • What would be your go to order when visiting a Coffee Shop?
  • If offered the role when would you be available to start?
  • How would you commute to the Warsash Quay (SO31 9FR) and Universal Marina (SO31 7ZN) sites?

Work Location: In person


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