Sales Assistant

3 days ago

Kirkcaldy, Fife, United Kingdom SM Electrical Supplies Full time

Sales Retail Assistant – Steven MacDonald Lighting, Kirkcaldy

Join our trusted, family-run lighting showroom:

Steven MacDonald Lighting is looking for a creative and customer-focused Sales Retail Assistant to join our friendly team in our Kirkcaldy showroom.

If you have a keen eye for design, enjoy helping people enhance their homes, and want to work with a well-established, family-run business, this could be the perfect opportunity for you.

This role offers the chance to combine your interest in interiors with hands-on retail experience, helping customers find lighting solutions that suit their style, space, and budget.

What you'll do:

As a Sales Retail Assistant, you'll play a key role in creating a welcoming showroom experience and delivering exceptional customer service. Your responsibilities will include:

  • Greeting and assisting customers, understanding their needs, and offering lighting advice for homes, offices, and commercial spaces

  • Showcasing a wide range of lighting products, highlighting both style and functionality

  • Creating inspiring in-store displays that bring lighting designs to life and help customers visualise how products will look in their own spaces

  • Processing sales and managing orders accurately and efficiently

  • Maintaining showroom presentation, ensuring displays are tidy, up to date, and visually appealing

  • Building strong, lasting relationships with customers, suppliers, and colleagues

  • Using IT systems such as Intact IQ, Microsoft Office, Teams, and Outlook to support daily operations and customer communications

  • Supporting management with stock management, merchandising, and promotional activity

Who you are:

We're looking for someone who combines great people skills with a passion for design and interiors. Ideally, you'll bring:

  • A genuine interest in lighting, interiors, or home design

  • A customer-first mindset, with excellent interpersonal and communication skills

  • Previous showroom or retail sales experience (non-essential, but this would be great - especially experience in interiors, furnishings, or home décor)

  • Strong attention to detail and the ability to create appealing product displays

  • Confidence in using IT systems to manage customer information and sales orders

  • A positive, proactive attitude, with the ability to adapt in a busy retail environment

  • Knowledge of electrical or lighting products (an advantage, but again not essential)

We are primarily looking for a full-time team member, however, flexible part-time hours may be considered for the right candidate.

Why join Steven MacDonald Lighting?

At Steven MacDonald Lighting, you'll be part of a family-run business with deep roots in the Kirkcaldy community. We're affectionately referred to as 'the big lighting shop at the top of Kirkcaldy', and we're proud to be known for our personal service, quality products, and expert advice.

Here's what you can expect when you join our team:

  • A welcoming, family-oriented workplace where teamwork and trust matter

  • The opportunity to develop your skills in retail sales, design, and lighting consultancy

  • On-site parking and a convenient Kirkcaldy location

  • A generous holiday allowance and supportive working environment

  • The satisfaction of helping customers transform their homes and businesses through great lighting

Ready to brighten someone's day?

If you're creative, customer-driven, and ready to join a local business where your contribution truly shines, we'd love to hear from you.

Apply now to join the team at Steven MacDonald Lighting, Kirkcaldy.

Job Types: Part-time, Permanent

Pay: £24,450.00-£28,000.00 per year

Benefits:

  • Additional leave
  • Casual dress
  • Employee discount
  • Free parking
  • On-site parking
  • Store discount

Work Location: In person

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