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Sales & Administration Coordinator (Van Sales)

2 weeks ago

Watford WD, United Kingdom Elstree Van Centre Full time £27,300 - £51,300 per year

We're excited to offer an opportunity for someone to join our small family business to help with Van Sales and daily operations.

Job Title: Sales & Administration Coordinator (Van Sales)

Overview:

We are seeking a proactive and organised Sales & Administration Coordinator to support our van sales operations. This role combines customer service, sales support, administrative tasks, workshop coordination, and digital marketing support to ensure smooth daily operations and an excellent customer experience.

Key Responsibilities:

Sales & Customer Support

  • Assist customers with van sales enquiries via phone, email, and in person.
  • Provide product information, quotes, availability updates, and follow-up communication.
  • Prepare sales documentation, invoices, and order forms.
  • Maintain accurate customer records and update CRM systems.

Administrative Duties

  • Manage incoming calls, emails, and general office communication.
  • Perform daily administrative tasks such as filing, data entry, and document management.
  • Process orders, payments, and relevant paperwork.
  • Support management with reports, scheduling, and general office coordination.

Workshop & Schedule Coordination

  • Organise and maintain the workshop calendar, ensuring efficient job scheduling.
  • Liaise with technicians to coordinate workload and prioritise tasks.
  • Order, track, and manage parts and supplies required for scheduled work.
  • Maintain relationships with suppliers and ensure timely delivery of parts.
  • Monitor inventory levels and update records accordingly.

Digital Marketing & Advertising

  • Capture high-quality photos and videos of vans for online advertising and social media.
  • Upload and manage listings on sales platforms and company channels.
  • Assist with creating engaging content to promote vehicles and drive customer interest.

Required Skills & Experience:

  • Strong communication skills, both written and verbal.
  • Excellent organisational and multitasking abilities.
  • Experience in customer service, sales support, or administrative roles.
  • Confidence using basic office software (e.g., Excel, email, CRM tools).
  • Ability to use smartphones or cameras for high-quality photos/videos.
  • Strong attention to detail and problem-solving skills.
  • Knowledge of automotive parts or workshop environments (preferred but not essential).

Personal Attributes:

  • Professional, friendly, and customer-focused.
  • Reliable, self-motivated, and able to work independently.
  • Creative eye for photography and presentation.
  • Able to stay calm and organised in a busy environment.

Job Type: Full-time

Pay: £27,300.00-£51,300.00 per year

Benefits:

  • Company pension
  • On-site parking

Work Location: In person