Director of Quality

Director of Quality & Risk

Location: The Harley Street Clinic Campus, London
Reporting to: Chief Nursing Officer

Salary: Competitive + a range of attractive benefits

Full time: 37.5 hours per week

Are you a senior leader in healthcare governance with a passion for driving excellence, patient safety, and innovation? We are seeking a strategic Director of Quality & Risk to join our leadership team at HCA's prestigious Harley Street Campus:

• The Harley Street Clinic
• HCA at UCH
• Leaders in Oncology Care – LOC
• Sarah Cannon Research Institute – SCRI
• The Princess Grace Hospital).

The Role

As Director of Quality & Risk, you will provide expert leadership in quality governance, assurance, improvement, and risk management across the Campus. You will lead our Governance Team, ensuring robust systems are in place to meet and exceed statutory, regulatory, and corporate standards, while embedding a culture of safety, learning, and continuous improvement.

Working closely with the Senior Management Team, AVP of Quality, and Corporate Director of Quality & Risk, you will:

• Lead and develop the Harley Street Governance Team across quality, patient safety, risk, incidents, complaints, and improvement.
• Ensure compliance with CQC, HSE, PHE, safeguarding, and wider regulatory frameworks.
• Oversee quality governance systems, risk registers, incident investigations (PSIRF), and business continuity planning.
• Champion a culture of openness, learning, and quality improvement.
• Drive patient safety, clinical effectiveness, and patient experience initiatives.
• Report to executive and governance committees, providing insight, assurance, and strategic recommendations.
• Collaborate on corporate governance initiatives and represent Harley Street Campus at group level.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a role in Governance but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

About You

We are looking for an experienced healthcare governance leader who can combine strategic thinking with operational delivery. You will bring:

• Significant experience in quality governance, assurance, risk management, and patient safety in a healthcare setting.
• Strong leadership skills with the ability to inspire, coach, and develop high-performing teams.
• Proven expertise in managing compliance with regulatory frameworks and leading organisational improvement initiatives.
• Excellent communication skills, able to influence at executive and board level.
• A track record of delivering measurable improvements in patient safety, quality of care, and governance systems.

Why Join Us?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. HCA Healthcare UK is the leading private healthcare provider, known for clinical excellence, innovation, and patient-focused care. At Harley Street Campus, you will play a pivotal role in shaping the governance agenda, ensuring our facilities remain at the forefront of independent healthcare practice.

We offer:

• The chance to make a significant impact on patient safety and quality of care at one of the UK's most prestigious healthcare campuses.

By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Director you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Apply now to lead quality and risk governance at Harley Street Campus and help us continue to deliver world-class patient care.

Diversity and Inclusion

Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

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