Visitor Assistant

3 days ago

Chester, Cheshire, United Kingdom Cheshire West & Chester Full time

To offer a warm welcome to all our visitors, ensuring excellent visitor service is offered at all times. To ensure galleries and public areas are a safe environment for everyone and always presented at their best, and to ensure the care and security of our collections and listed buildings. You will be inclusive and caring towards our visitors and play a key role in promoting West Cheshire Museums' ethos.

Organisation

Cheshire West and Chester Council

Location

Chester

Job Category

Environmental and Public Services

Grade

CWAC NJC - Grade 4

Salary Min

£25,185 Pro Rata Per Annum

Salary Max

£25,989 Pro Rata Per Annum

Hours per week

0

Weeks per year

52.143

Employment Type

Casual

Closing Date

10/11/2025

Ref No

W4219

Documents

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

This is an operational role that requires flexibility and will include weekend, bank holiday and evening working, which will be paid at an enhanced rate. Shifts will typically be between the hours of 9am and 5.15pm. This is a Casual role, with no fixed or guaranteed regular hours.

We are looking for team players who can deliver excellent visitor experiences. Previous experience within the visitor attraction / cultural / heritage sector is preferable, but not essential.

Visitor Assistants are expected to carry out the full range of duties in this job description, but specialist interest areas and skillsets may be developed and deployed to the maximum benefit of the museum service.

Notwithstanding the detail in this job description, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.

This role is designated as:

  • Fixed: Workers are based at a Council office or other building because their work can only be carried out in that location.

Although you will mainly be based at Grosvenor Museum, you may be required to attend meetings/training at other West Cheshire Museums or Council sites.

Many services and customers span across the Borough and therefore you may be required to work at any location in Cheshire West and Chester.

If you would like an informal chat regarding the role please contact Andrew Schofield or

To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see

No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you

Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours.

For any technical enquiries please email and quote job reference number in all correspondence.

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