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Artist and Venue Services Coordinator

2 weeks ago

Brighton, Brighton and Hove, United Kingdom Brighton Fringe Full time £24,600 - £31,500 per year

Job Title:
Artist and Venue Services Coordinator

Job Type:
 Permanent, PAYE

Reports to:
Artist and Venue Services Manager

Hours:
3 days per week hours per week (5 days per week during May, including weekend and some evening hours. Working days to be decided with line manager and can be flexible if required).

Salary
: £24,600 Per Annum Pro Rata (Equivalent to £15,580 per annum)

Annual Leave:
28 days per annum pro rata (including bank holidays)

Location:
Central Brighton office with hybrid home working option.

Benefits:
Free Platinum Friends of Fringe Membership, 1x Free Brighton Fringe Event Registration, staff ticket subsidy, and much more

Summary of the Role:

The Artist and Venue Services Coordinator is an integral member of the Artist and Venue Services (AVS) team. The role provides essential support and guidance to Brighton Fringe artists and venues throughout the festival cycle, helping them deliver the best possible experience.

Working from the central Fringe office, the Coordinator helps maintain and grow relationships with partnering organisations and supports the delivery of key events year-round. As part of a small but dynamic team, this individual contributes to organising, promoting and delivering every festival and Fringe event to a high standard.

Key Responsibilities

Artist and Venue Support

  • Provide advice and support to artists and venues from registration through to the end of the festival cycle (see Timeline 2026 in the Job Pack).
  • Respond promptly to enquiries via email, phone and social media.
  • Ensure all venues are safe and suitable for performances; organise and attend site visits as required.
  • Maintain effective communication between the AVS team, artists, venue managers and arts industry professionals through newsletters, social media and direct contact.

Event Delivery and Coordination

  • Organise and deliver key Brighton Fringe events including:
  • Winter and Spring Showcases
  • Registration and Festival Launch Nights
  • Annual Awards Ceremony (final day of the festival)
  • Coordinate and deliver a year-round Fringe Academy programme (virtual and in-person workshops) leading up to and during the festival.

Bursaries and Awards

  • Support the administration and development of the Brighton Fringe Bursary Scheme, maintaining strong relationships with stakeholders.
  • Administer the annual Awards process, including shortlisting coordination and communication with award providers.

Arts Industry and Accreditation

  • Support the accreditation of Arts Industry representatives.
  • Process ticket requests and manage allocations via Eventotron and email.
  • Develop and maintain key databases including Arts Industry contacts, local rehearsal spaces and accommodation options.

Administration and Evaluation

  • Support the AVS annual evaluation by creating feedback surveys for artists and venues and contributing to reports for the Brighton Fringe Board of Trustees.
  • Maintain and update documents, databases and folders on SharePoint.
  • Update relevant sections of the Brighton Fringe website using the WordPress admin portal.

Person Specification and Expectations

Person Expectations

  • Build and maintain positive working relationships across departments and with external partners.
  • Demonstrate integrity, honesty and a strong sense of ethics in all decisions and actions.
  • Contribute actively to team discussions and collaborative projects.
  • Maintain resilience and composure under pressure, particularly during the festival period.
  • Demonstrate initiative and flexibility in a fast-paced, changeable environment.

Essential Skills and Experience

  • Excellent written and verbal communication skills.
  • Strong organisational and administrative abilities.
  • Good understanding of the arts sector.
  • Knowledge of UK and international fringe festivals.
  • Ability to work independently and collaboratively in a small team.
  • Flexibility to work variable hours during busy periods.
  • Proven ability to meet deadlines and work accurately under pressure.
  • Competent in Microsoft Office (Word, Excel, Outlook, Forms) and Adobe software.

Desirable Skills and Experience

  • Previous experience with Brighton Fringe (as participant, venue, arts professional or audience member).
  • Local arts industry knowledge or experience.
  • Experience using administration or box office systems.
  • Event management and coordination experience.
  • Proofreading skills and attention to detail.
  • Experience working in small-scale or not-for-profit organisations.
  • Experience of working with press or producing press releases.
  • Familiarity with Eventotron, WordPress, Canva and Email Octopus.