Application Consultant – Supply Chain Software

CADS sister company, sofco Ltd, is hiring
Location:
North East England (Hybrid / Flexible Working)

Contract Type:
Full Time (35 hours a week)

About Sofco
At
sofco
, we help leading global brands plan smarter.

We're a Private Equity–backed software company providing
end-to-end Supply Chain Planning solutions
across the Food & CPG, Specialty Retail, Manufacturing, and Distribution sectors.

Our flagship product,
sofco suite
, enables businesses to forecast demand, optimise inventory, manage production, and streamline distribution — driving efficiency and profitability.

We're a team of passionate, collaborative professionals delivering best-of-breed technology. If you want to make a tangible impact in the world of supply chain software, sofco is the place to do it.

The Role
As an
Application Consultant
, you'll be at the heart of delivering sofco's planning solutions to our customers. You'll work across the full project lifecycle, from understanding requirements and designing solutions, to implementation, testing, training, and post-go-live support.

You'll also have opportunities to contribute to
Pre-Sales
and
R&D
, helping shape the future of sofco's software and services.

Key Responsibilities
Implementation & Delivery

• Lead the understanding and documentation of customer requirements and solution design.
• Configure sofco applications according to design specifications.
• Collaborate with Technical and Data teams on architecture, interfaces, and ETL requirements.
• Conduct application and end-to-end testing.
• Deliver engaging solution demonstrations and user training.
• Support UAT, go-live activities, and post-implementation handover.
• Manage smaller projects where required.

Customer Support & Relationship Management

• Respond to customer support requests and helpdesk queries.
• Prepare and deliver Statements of Work for customer enhancements or modifications.
• Build trusted relationships with customers through proactive communication and delivery excellence.

Pre-Sales & Solution Design

• Contribute to project scoping and estimation.
• Support configuration and presentation of software demonstrations.
• Participate in pre-sales meetings in a supporting consultancy role.

R&D & Product Support

• Provide detailed input to product enhancement specifications.
• Develop and execute test scripts for new functionality.

About You
You're an experienced professional with a strong understanding of
supply chain planning
and business processes. You're comfortable working directly with customers, turning complex business challenges into practical software solutions.

Must-Have Skills & Experience

• Strong knowledge of supply chain processes: Demand, Inventory, Production, Procurement, and Distribution.
• Experience implementing or supporting planning / ERP / business software solutions (either vendor or client side).
• Understanding of data structures, databases, and ETL processes.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation abilities.
• Confident delivering workshops, training sessions, and presentations.
• Strong Microsoft Excel skills.

Nice-to-Have Skills

• Experience configuring packaged software applications.
• Working knowledge of Microsoft SQL Server.
• Proficiency in Microsoft PowerPoint and Word.
• Experience in multiple industry sectors.

Personal Attributes

• Self-motivated and able to work independently or as part of a team.
• Detail-oriented with a focus on quality delivery.
• Strong leadership and time-management skills.
• Quick to learn new systems and concepts.
• Willingness to travel occasionally to client sites (up to ~20%).

Why Join sofco?

• Work with global brands across food, retail, and manufacturing.
• Be part of a growing company backed by strong investment and innovation.
• Collaborate with talented professionals who value teamwork and impact.
• Continuous learning and development opportunities.
• Competitive salary, pension, and benefits.
• Hybrid working environment.

Join sofco — where supply chain expertise meets cutting-edge technology.

Apply today and help our customers plan smarter.