Part-time Receptionist

2 weeks ago

Southampton SO, United Kingdom Inspire Neurocare Full time £20,000 - £25,000 per year
Inspire Neurocare place the people we support at the heart of our service, and our main aim is to empower recovery and restore lives by providing life changing neurorehabilitation and specialist care for people living with complex neurological conditions, brain and spinal injuries, stroke, early-onset dementia and progressive neurological conditions.
We are seeking a friendly, organised and professional Part-time Receptionist to be the welcoming face of our Centres.
You will be the first point of contact for resident's, visitors and Healthcare professionals, ensuring that everyone who walks through our doors receives a warm and efficient service.
This role is working 24 hours per week to be worked over 3 days. Week 1 will require support 3 weekdays (flexible around requirements) with week 2 requiring support for 1 day during the week and 2 days at the weekend.
We offer our colleagues:
  • Competitive salary and benefits package
  • 28 days holiday (inclusive of Bank Holidays)
  • Quality bonus scheme linked to CQC rating
  • Workplace pension
  • A supportive and collaborative working environment
  • Opportunities for professional development and training
  • Free onsite parking available
  • Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
  • Employee Assistance Programme, occupational health support and wellbeing services
What you'll be doing:
  • Greeting and directing visitors, family members, residents, district nurses and contractors to the Centre and around the Centre as appropriate.
  • Be the first point of contact for visitors and third parties contacting the Centre, ensuring queries are dealt with and/or directed in a timely manner.
  • Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.
  • Support the Business Administrator with incoming calls, emails and enquiries
  • Support administrative tasks for the Centre as and when required
  • Ensure reception and waiting areas are tidy, welcoming, and compliant with health and safety standards.
Could you be part of our team?

About you:

  • Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
  • Confident using IT systems mainly Microsoft Outlook, Word and Excel.
  • A caring, patient, and respectful demeanor.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.

If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

About Inspire Neurocare:

We respect and value our residents and each other. At Inspire Neurocare, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

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