Client Service Representative

1 day ago

Stapleford, Leicestershire, United Kingdom VCA Animal Hospitals Full time

Client Service Representative (Night Shift)

We are seeking an experienced Client Service Representative to join our team at VCA Alameda East Veterinary Hospital.
At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously.   With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.   The CSR is the pivot around which the hospital operates and is responsible for:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

• Scheduling and confirming appointments.

• Placing outbound calls for follow-ups and reaching out to prospective clients.

• Presenting and explaining fees, including processing payments.

• Recommending, selecting, and obtaining products and services, including prescriptions.

• Answering questions regarding products and services, including educating clients on emergency and specialty pet care.

• Managing medical records, charts, reports and correspondence.

• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.


• Must be able to work at night/late shifts. (Shift Differential Available)


• Must be able to work Sunday - Wednesday / Friday - Tuesday.
 

This position pays $ $20 dependent on experience, certification, etc.

To be considered for this position, please apply by 11/15/2025.
 

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and moreThe information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page

  • Sales Development Representative

    1 week ago

    Stapleford, Leicestershire, United Kingdom Service Express Full time $50,000 - $55,000

    Service Express is hiring Enterprise Sales Development Representatives (Enterprise SDRs) to join our growing sales team We're looking for a driven, strategic, and curious professional who thrives in a consultative sales environment.Your role as an Enterprise SDR will be to identify, engage, and qualify enterprise-level organizations to create new sales...

  • Claims Representative

    1 week ago

    Stapleford, Leicestershire, United Kingdom Sedgwick Full time $46,125 - $64,575

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Territory Sales Representative

    2 weeks ago

    Stapleford, Leicestershire, United Kingdom Patterson Companies, Inc. Full time £40,000 - £80,000 per year

    Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...

  • Business Development Representative

    1 day ago

    Stapleford, Leicestershire, United Kingdom Procare Solutions Full time

    About ProcareFor over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are...

  • Dell Territory Sales Representative

    2 weeks ago

    Stapleford, Leicestershire, United Kingdom 2020 Companies Full time

    Job Type:RegularWork Location:Market - DELLFSM - Denver, COOverview:2020 Companies is hiring a full-time Brand Representative, representing our client, Dell.About the JobThe Brand Representative (BA) will primarily be responsible for building relationships and brand awareness inside retail stores, on behalf of Dell. The ideal candidate is a "people-person"...

  • Business Development Representative

    2 weeks ago

    Stapleford, Leicestershire, United Kingdom Zoom Full time $56,500 - $105,900

    What to Expect:We are looking for a Business Development Representative (BDR) for our team. This position involves teamwork, excellent written and verbal communication, and a desire to make our potential and potential clients happy. As a BDR, you'll play a crucial role in researching and prospecting companies, with the goal of generating qualified...

  • Client Concierge

    3 days ago

    Stapleford, Leicestershire, United Kingdom Chewy Full time

    Our Opportunity:At Chewy Vet Care, we're changing the veterinary care experience from scratch It starts by crafting a culture and environment where veterinary teams can succeed every day. With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team...

  • HP Retail Sales Representative

    5 days ago

    Stapleford, Leicestershire, United Kingdom 2020 Companies Full time

    Job Type:RegularWork Location:Best Buy 211 - Denver, CO 80222Overview:Become a Part-Time HP Retail Sales Associate Pay: $15.00 per hour based on location and candidate experienceSchedule: Friday - Sunday (Up to 20 Hours Per Week) About the PositionHP and 2020 Companies have partnered to hire an HP Retail Sales Associate in your area In this role, you will...

  • Senior Aquablation Sales Representative

    2 weeks ago

    Stapleford, Leicestershire, United Kingdom PROCEPT BioRobotics Full time

    Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in...

  • Pharmaceutical Field Sales Representative

    2 weeks ago

    Stapleford, Leicestershire, United Kingdom Inizio Engage Full time £60,000 - £120,000 per year

    Inizio Engage has a long-standing partnership with Genentech, a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.  We are seeking performance-driven, proven, ambitious, and competitive sales professionals who are willing to put forth discretionary effort to go the extra mile. This is a highly...