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Supplier Engagement Advisor
2 weeks ago
Help businesses stay compliant while making a positive environmental impact
About the role
Are you a people-person who loves working with data? Want to be part of a team that makes a real difference to sustainability?
Our client is looking for a Supplier Engagement Advisor to help suppliers submit their packaging, WEEE, Batteries, and Plastic Tax data. You'll be the friendly point of contact for suppliers, supporting them via email, phone, live chat, and webinars, while working closely with Account Managers and the Data Team to make sure everything runs smoothly.
This is a hands-on role where you'll learn about environmental compliance, improve your communication and Excel skills, and get to know a company genuinely committed to sustainability.
What you'll be doing
You'll combine customer service, data management, and supplier engagement:
- Customer support & communication
- Respond to suppliers and clients via email, phone, and live chat
- Conduct webinars to help suppliers understand the data submission process
- Support Account Managers with packaging, WEEE, and Batteries calculations
- Data management
- Collect and process supplier data using in-house software
- Clean, check, and improve accuracy in the supplier database
- Analyse Plastic Tax evidence according to HMRC rules
- Spot anomalies in the Data Hub and share feedback with the development team
- Regulatory understanding & development
- Complete training on Packaging, WEEE, Batteries, and EPR regulations
- Provide input to improve engagement processes
- Work within company policies, ISO standards, and Health & Safety guidelines
What we're looking for
You'll thrive if you are:
- Accurate, detail-oriented, and task-driven
- Confident communicating verbally and in writing
- Comfortable working independently and in a team
- Professional and polite in all interactions
- Interested in environmental issues (a bonus)
- Comfortable using Excel and working with data
- Office experience via email or phone is helpful but not essential — enthusiasm and a willingness to learn count just as much.
Why you'll love working here
Our client has created a friendly, supportive, flexible environment where you can grow, learn, and enjoy what you do.
You'll get:
- Hybrid working / dual location flexibility
- Participation in the annual Incentive Plan (up to 10% bonus)
- 25 days holiday + bank holidays
- Option to buy or sell up to 9 extra days
- Birthday off
- A paid volunteering day
- Access to private medical insurance, cycle to work, and subsidised gym
- Life Assurance, Critical Illness, and Income Protection schemes
- Pension scheme up to 8% employer contribution
- Access to rewards & discounts platform
- Wellbeing initiatives and LinkedIn Learning for personal development
- Friendly social events and after-work gatherings
You'll be joining a team that genuinely cares about sustainability and making a difference, and where your work actually matters.
Sound like you?
If you enjoy working with people, love tackling data, and want to be part of a mission-driven, environmentally-focused company — we'd love to hear from you
