AV Services Manager

6 days ago

Surrey UK, United Kingdom Purple Placements Full time £60,000 - £80,000 per year

AV Services Manager required for a blue chop organisation based at a Client site in London. Looking for an individual who has managed an onsite team in a corporate environment and can hit the ground running.
Key Responsibilities for the AV Services Manager
Full ownership of all aspects of day to day service delivery into meeting room and AV
enables spaces used by clients and partners
Full ownership of the meeting room AV experience
Full responsibility for the service deliverables by large onsite engineering teams
Experienced in building relationships with other dependant teams
Primary point of contact onsite for the client
Consultation & advice to client regarding various matters
Providing a senior level of technical support at the point of escalation
Operational coordination between teams including the technical helpdesk, field
service, projects teams and client liaison

Staff management to the onsite BAU team/s
Rota for the AV team for the week ahead & for the BAU team for the year ahead
Onboarding and training new staff members
Conduct regular one to one meeting's with individual staff members and document as
required
Conduct weekly meetings to consistently improve the onsite service
Assist human resourcing with return-to-work interviews (RTW), probation reviews, and
incident investigations
Assist with the recruitment process when required to conduct interviews and provide
feedback to the recruitment team
Identify and support training requirements or skills gaps within the BAU team
Performance improvement management if required
Ensuring the whole team are Health & Safety Compliant (WAH & Manual Handling)
Provide comprehensive reporting to the Senior Account Manager
Attend monthly service review meetings
Monthly collation entry and reporting of client related statistical data.
Creating and Maintaining department documents including SOPs.
Project coordination work as required, including client liaison, on-site coordination, PO
generation and implementation.
Proactively driving service improvements whenever possible

Desirable skills
Experience in using Zoom with Breakout rooms for high profile hybrid meetings
Good technical knowledge of corporate meeting room AV technologies
In depth experience in using ticket management systems
Experienced manager used to managing a large team of onsite engineers over a number
of locations

  • AV Field Service Engineer

    2 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £35,000 - £60,000 per year

    AV Field Service EngineerAV Field Service Engineer to be a key part of the Field Engineering team, representing our client in Paris, taking full responsibility for maintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA's and...

  • AV Technician

    5 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £35,000 - £40,000 per year

    Job Title: AV TechnicianLocation: Swindon (with occasional travel to Northampton)Salary: £35,000 - £40,000 per annumKey Responsibilities:Technical Support and Management:Report to client stakeholders daily, ensuring clear and consistent communication.Oversee and manage AV/UC systems on a day-to-day basis, ensuring seamless operation.Provide real-time...

  • AV Technician Manchester

    5 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £40,000 - £60,000 per year

    Role Overview AV technician ManchesterMy client is a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.Our immediate requirement is for an experienced AV Technician to cover holiday and sickness in Manchester.Key Responsibilities of AV technician ManchesterCoordinate high profile and...

  • Onsite AV Site Manager

    5 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £40,000 - £60,000 per year

    We are recruiting for an experienced Site Manager to be a key part of our London team, taking full responsibility for ensuring all activities at client's conference centre locations are delivered as per existing SLAs. You will be  the face of Global Multimedia Services to the client and have a primary goal of satisfying the client's needs throughout their...

  • Senior Onsite AV Engineer

    6 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £40,000 - £60,000 per year

    Senior Onsite AV Engineer Location: London Our immediate requirement is for an experienced Senior Onsite AV Engineer to be a key part of our London team, representing the company and working onsite at a leading Global Asset Management Company, taking full responsibility for 2nd line break fix responsibilities within the London Headquarters.This is an...

  • Junior AV Service Engineer

    6 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £20,000 - £35,000 per year

    Junior AV Service EngineerThe main purpose of the role is to maintain high levels of Customer Service through onsite attendance and remote technical support.  This is a junior role focusing primarily on preventative maintenance activity and progressing into more breakfix through training and experience.Key ResponsibilitiesFocusing primarily on preventative...

  • Junior AV Technician

    6 days ago

    Surrey, UK, United Kingdom Purple Placements Full time £25,000 - £35,000 per year

    Role Overview of Junior TechnicianThe main role is to work part of the support team to provide on-site AV technical support for a client based in Stirling, Scotland. You will provide a high level of customer service skills to the client to help support them with their AV requirements and technologies.Key ResponsibilitiesDay to day support of the AV / VC...

  • Junior AV Engineer

    2 weeks ago

    Surrey, United Kingdom SER (Staffing) Ltd Full time

    Junior AV EngineerSurrey£25,00020 days annual leave + bank holidays+ shared van + fuel card + training opportunities + tools + pension The Role: To work as part of a team to carry out AV installations within corporate office environments, predominantly within the London area. Key Duties: Install corporate AV solutions including mounts, video conferencing...

  • Project Manager Av/it

    5 days ago

    Surrey, United Kingdom Concept Human Solutions Full time

    UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment Project Manager AV/IT London/Hybrid Circa £50,000 "Can You Manage the Projects " The Role: *The day to day running of the projects managing the various projects *Will have the ability to manage several projects at the same time *Project paperwork - Programmes Mechanical and...

  • AV Design Engineer

    2 weeks ago

    Surrey, United Kingdom Creative Personnel Full time

    AV Design Engineer - Are you in search of a new role where you will have the opportunity to be part of a growing team helping to win and deliver large scale new AV projects. You will have 6years of corporate av experience and come with a tremendously good eye for detail and be able to create 1st class technical AV presales documentation. You will have a good...