Timetabling Officer

Salary

UH6 £33,002 pa to £38,784 pa by annual increments on achieving designated skills and experience

Contractual hours

37

Basis

Full Time

Job category/type

Professional/Technical

Job reference

REQ000324

Post Title: Timetabling Officer

SBU/Department: Library and Computing Services / Teaching Accommodation Service

FTE: 1 FTE (working 37 hours a week)

Duration of Contract: Permanent

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our offices between Christmas & New Year

Location: de Havilland Campus, Hatfield

We are looking to recruit a Timetabling Officer with strong communication and team working skills, a dedication to providing outstanding customer service and proficient IT abilities. In this role, you will play a crucial part in the delivery of timetabling services in the University, contributing significantly to enhancing both the student and staff experience. We are looking for candidates who can demonstrate experience working effectively with a range stakeholders.

Main duties and responsibilities

As a Timetabling Officer with our Teaching Accommodation Service, your primary focus will be on managing and coordinating timetabling processes. This involves ensuring the implementation of agreed timetabling principles, establishing productive relationships with key contacts, and delivering timely and accurate timetables for students and staff.

You will participate in the review of business processes, producing valuable data and reports to inform decision making. Your role will involve promoting good practice, aligning with the university's strategic plan, and ensuring cost-effective resource utilisation.

Collaborating with colleagues in various areas, you will ensure all teaching and learning spaces are operational and fit for purpose, updating the timetabling system as necessary. You will also contribute to the efficient use of space to improve the student experience and support the University growth.

Skills and experience required

Exceptional organisational skills are essential for successfully coordinating various parts of the timetabling process. This includes the ability to prioritise tasks, working independently as well as part of a team, and being solution focused.

Effective communication skills are crucial for establishing and maintaining positive relationships with key stakeholders, including school contacts, professional services, and senior managers. Collaborating seamlessly with colleagues and providing clear guidance to users in the form of training, user guides, and support is integral to the role.

Technical proficiency in utilising various databases and systems is a key requirement. The Timetabling Officer should be adept at efficiently navigating systems (training on University systems will be provided) to ensure an end-to-end timetabling process and effective venue accommodation allocation. Additionally, strong analytical skills are essential for monitoring data, conducting analyses, and producing reports to contribute to the continuous improvement of business processes.

Flexibility and adaptability are valuable attributes, given the varied demands of the role, especially during peak periods, such as the start of the academic year. Overall, a keen attention to detail, problem-solving capabilities, and a commitment to maintaining high service standards contribute to success in this integral role within the Teaching Accommodation Service.

Qualifications required

Degree (or equivalent qualification) or proven relevant work experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please ensure that you provide enough detail on the application form to demonstrate how your skills and experience match the Person Specification.

Internal applicants– please ensure you apply via your employee self-service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Sarah Moir-Gilgallon, Timetabling Team Leader,

Closing Date: 03 November 2025

Interview Date: Week commencing the 24 November 2025

Reference Number: REQ000324

Date advert placed: 20 October 2025

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts