Current jobs related to Concierge - Strand London WCR HA United Kingdom - Guest Experience
-
Concierge
2 weeks ago
London WCR HA, United Kingdom Guest Experience Full time £30,000 - £60,000 per year"The world is yours with Meliá"It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring worldOur Benefits Package Includes:Competitive SalaryHolidays: 28 days' holiday including 8 public...
-
Luxury Concierge
1 week ago
London, Greater London, United Kingdom Concierge Travel Associates Full time £40,000 - £80,000 per yearWe are seeking an outgoing individual for our Luxury Concierge opportunity. As a Luxury Concierge, you, with your entrepreneurial and visionary mindset, will be responsible for booking amazing travel experiences for corporate and leisure (HNW) clients to destinations worldwide This position is excellent for anyone who loves to travel and is a tastemaker...
-
Luxury Concierge
6 days ago
London, United Kingdom Concierge Travel Associates Full timeWe are seeking an outgoing individual for our Luxury Concierge opportunity. As a Luxury Concierge you with your entrepreneurial and visionary mindset will be responsible for booking amazing travel experiences for corporate and leisure (HNW) clients to destinations worldwide! This position is excellent for anyone who loves to travel and is a tastemaker for...
-
Night Concierge
1 week ago
London SW RU, United Kingdom Riverstone Fulham - Concierge Full time £193,660 per yearConcierge Team (Nights) role - up to £37,115 a year starting salary based on experience, plus performance related bonus.Be a part of something new and exciting; find your place at RiverstoneJoin our Night Concierge Team at our luxury Residence in Fulham.The best of what you love about hospitality – varied role delivering a great experience, but without...
-
Junior Concierge
2 days ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeWe have an exciting opportunity for a Junior Concierge to join our highly successful team here at our Knightsbridge Hotel To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Assistant Head Concierge
2 days ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeAre you passionate about delivering exceptional guest experiences? Firmdale Hotels is seeking a dedicated and enthusiastic Assistant Head Concierge to join our team at the Knightsbridge Hotel. This pivotal role is at the heart of our daily operations, ensuring every guest enjoys a seamless and memorable stay. As Assistant Head Concierge, you’ll lead the...
-
Assistant Head Concierge
2 days ago
London, United Kingdom Knightsbridge Hotel - Concierge Full timeAre you passionate about delivering exceptional guest experiences? Firmdale Hotels is seeking a dedicated and enthusiastic Assistant Head Concierge to join our team at the Knightsbridge Hotel. This pivotal role is at the heart of our daily operations, ensuring every guest enjoys a seamless and memorable stay. As Assistant Head Concierge, you’ll lead the...
-
Concierge
2 weeks ago
London, United Kingdom Ham Yard Hotel - Concierge Full timeWe have an exciting opportunity for a Concierge to join our highly successful team here at our Ham Yard Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
4 days ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
-
Night Concierge
2 days ago
London, United Kingdom Haymarket Hotel - Concierge Full timeWe have an exciting opportunity for a Night Concierge to join our highly successful team here at our Haymarket Hotel. Your main priority will be to help run the concierge desk in the absence of the wider team throughout the evening. This will include answering any incoming calls, helping guests with their luggage, reacting and adhering to guest requests and...
Concierge
2 weeks ago
"The world is yours with Meliá"
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family
About ME London Hotel, WC2R 1HA
ME by Meliá is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies… Then you connect with the ME by Meliá brand
We're looking for a proactive and personable Junior Concierge to support the day-to-day operations of our Concierge team. In this role, you'll step in for the Head Concierge or Assistant Head Concierge when needed, ensuring smooth operations and top-tier guest service. You'll also help guide and motivate the team, contribute to departmental planning, and uphold the highest standards in guest relations, health & safety, and team performance.
Salary from £13.90 hourly plus Service charge
Responsibilities will include, but are not limited to:
Support the leadership of the Concierge department, managing staff schedules and day-to-day operations.
Provide exceptional guest service and resolve guest concerns promptly and professionally.
Assist in recruitment, training, and ongoing development of team members.
Monitor and maintain health & safety, fire, and security practices in line with hotel policies.
Maintain departmental SOPs, training records, and ensure compliance with all operational procedures.
Coordinate with other departments to ensure seamless guest experiences.
Manage department resources, supplies, and cost controls efficiently.
Maintain accurate shift handover reports and internal communication logs.
What We're Looking For:
Previous front office or concierge experience in a hotel environment.
Strong leadership, communication, and problem-solving skills.
Knowledge of London
A genuine passion for hospitality and guest satisfaction.
Ability to stay organized and thrive in a fast-paced environment.
Familiarity with hotel operations and guest service procedures.
Why Join Us?
You'll be part of a dynamic and supportive team, in a role that offers growth, variety, and the chance to truly make an impact on the guest experience.
Because belonging to the great Meliá family is being VIP
· Holidays: 28 days' holiday including 8 public holidays
· Contributory pension scheme
· Refer a friend bonus: £500 (subject to successfully completed 6 months' probation)
· Discounted dental and health cover with HSF
· Great discounts with Melia Hotels Worldwide: (Friends & families discounts)
· Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
· Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives
· Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
· High street discounts: with Perks at Work
· Meals on duty, Payday Parties and Laundry
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "Protect Your Application" page.
If you want to be "Very Inspiring People", follow us on:
INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR
