Care Navigator
7 days ago
Greet patients and visitors to the practice. Book in, amend and cancel patient appointment inline with practice appointments procedures ensuing optimum efficiency of the appointment system. Ensure that patients without appointments but who need 'urgent consultations triaged appropriately. Answering incoming telephone calls and on-line requests, ensuring are redirected accordingly.
Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets. Ensure computerised appointment system is up-to-date. Respond and/or redirect all patient and visitor requests accordingly.
Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed. Advise patients of relevant charges for private services, accept payment and issue receipts for same. Produce tokens and Right Hand Side for prescriptions according to practice procedures and ensure timely distribution of completed prescriptions. Ensure reception and waiting areas are kept neat and tidy Re-stocking of information leaflets as appropriate.
Undertake administration tasks as needed and as allocated by Senior Care Navigator. Action start and end of day procedures ensure telephone software for out of hours information is activated appropriately and the correct message is playing at close of business each day and when the Practice closes for training. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes).
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Care Navigator
5 days ago
Farnham, United Kingdom The Central Surgery Full timeWe are looking for an enthusiastic and empathetic Care Navigator to join our busy and friendly team in our brand new, state-of-the-art premises. Our modern building offers excellent facilities and a welcoming environment for both staff and patients. This is a fast-paced, varied, and often high-pressure role that sits at the heart of patient care. As a Care...
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Onboarding Navigator
14 hours ago
Farnham, United Kingdom HCRG Care Group Full timeJob Introduction **Join Our Team as an Onboarding Navigator!** HCRG Care Group is gearing up for an exciting onboarding programme as we welcome 3,200 new colleagues in April 2025. We're on the lookout for enthusiastic Onboarding Navigators to ensure every new team member feels engaged, supported, and ready to shine from day one. In this role, you'll be the...
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Care Navigator
2 weeks ago
Swadlincote DE HU, United Kingdom Newhall Surgery Full time £18,000 - £60,000 per yearPlease see the attached Job Description and Person Specification for full details of the Care Navigator role.
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Patient Care Navigator
3 days ago
Farnham, United Kingdom The Central Surgery Full timeA healthcare provider in Farnham is seeking an empathetic Care Navigator to join their friendly team. The role involves assessing patient needs, managing queries, and facilitating communication between patients and the clinical team. This position offers approximately 21-37 hours per week, with early and late shifts. Benefits include comprehensive training,...
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Care Navigator/Receptionist
5 days ago
Matlock DE NL, United Kingdom Matlock and Ashover Practice Full timeMatlock and Ashover Practice has 9850 patients, due to a change of working patterns we have a vacancy for a receptionist/care navigator.Job SummaryYou will help to manage the needs of our patients through answering queries, making, and managing appointments within our reception, and ensuring that people have good quality written or verbal information to help...
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Patient Care Navigator
24 hours ago
Burton-On-Trent DE NA, United Kingdom All Saints Surgery Full time £24,000 - £36,000 per yearThe following are the core responsibilities of the Care Navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting conditionAnswer incoming phone calls,...
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Care Navigator
1 week ago
Farnham, United Kingdom Downing Street Group Practice Full timeThe following are the core responsibilities of the receptionist. There may be a requirement to carry out other tasks and this will be dependent upon factors such as workload and staffing levels: Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately...
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Complex Needs Navigator
19 hours ago
Slough SL, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £39,200 - £78,400 per year2-3 months contract with a Local AuthorityJob Summary:Slough Borough Council is seeking an experienced and resilient Complex Needs Navigator to work within the Rough Sleeping Team.The postholder will support a small cohort of ex-rough sleepers with complex and multiple needs, providing intensive, person-centred support to help them access services, stabilise...
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Practice Care Coordinator
3 days ago
Farnham, United Kingdom Downing Street Group Practice Full timeDo you have experience as a GP Medical Receptionist and you're looking for an opportunity to use and develop your skills? The practice Care Coordinator (PCCs) will be responsible for providing the link between the duty doctor, the reception team and the patient on a rotational basis. They will use their knowledge to provide care navigation to patients and...
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Healthcare Assistant
2 weeks ago
Farnham Royal SL JT, United Kingdom Marie Curie Full time £24,650 per yearCompany DescriptionMarie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research...