Customer Service Advisor

2 weeks ago

Oxfordshire South East, United Kingdom Halfords Careers Full time £27,936 - £37,329 per year
  • £27,936.48 per annum + bonus
  • 5 days a week (This position is to cover maternity leave)
  • Earn extra with our refer a friend scheme – T&C's Apply

This is a really exciting time to join our Halfords Garage Services team.  You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment.

We're the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme.

As a Customer Service Advisor, you'll be the welcoming face for our customers, handling job bookings in our in-house system and discussing any technical concerns they may have.

Benefits Include:

  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
  • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords.

Skills and Experience

  • Proven track record of delivering excellent customer service
  • IT literate
  • Able to handle difficult situations professionally and calmly
  • Experience working towards and achieving targets
  • Ideally, experience in an Autocentre environment
  • Must have a full drivers licence with less than 9 points as role will include collection and delivery of vehicles 

We're in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

  • Customer Service Advisor

    5 days ago

    Coryton - South East England, United Kingdom Calor Full time £19,000 - £25,000 per year

    Customer Service AdvisorCorytonFull-Time, PermanentHybrid (3 days in the office, 2 days from home) Join Our Customer Experience Team at Calor GasAre you a proactive and personable individual with a passion for delivering exceptional customer service? Calor Gas is looking for an enthusiastic Customer Service Advisor to join our Customer Experience team in...

  • Customer Support Advisor

    24 hours ago

    South East, United Kingdom NFU Mutual Full time

    **Customer Support Advisor**: - Insurance role with full training + development + progression opportunities - Salary up to £26k depending on experience - Monday-Friday 9am-5pm. No weekends As an NFU Mutual CustomerSupport Advisor you’ll be the backbone of the team in our Hungerford branch where you’ll deliver the best possible customer service to new...

  • Customer Service Advisor †Yard

    2 weeks ago

    Oxfordshire, United Kingdom Jewson Full time

    **The Role** Customer Service Advisor Yard At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years.If you're passionate about working with people, you're able to put your customer first, and you want to know what it's...

  • Customer Service Advisor

    6 days ago

    Coryton - South East England, United Kingdom Job Details Full time £21,500 - £35,000 per year

    Customer Service AdvisorCoryton, EssexFull-Time, PermanentHybrid (3 days in the office, 2 days from home)£25,185 per annum Join Our Customer Experience Team at Calor GasAre you a proactive and personable individual with a passion for delivering exceptional customer service? Calor Gas is looking for an enthusiastic Customer Service Advisor to join our...

  • Customer Service Advisor

    7 days ago

    Strood South, United Kingdom Hireonline Full time

    **Customer Service Advisor - Medway City Estate** - £26,000 - £28,000 per annum - Immediate start - Fully office based Do you have Customer Service experience within an office? Are you confident on the phone with a great telephone manner? **The role of Customer Service Advisor**: - Manage incoming calls - Prepare client paperwork - Invoice processing -...

  • Customer Service Advisor

    2 weeks ago

    South Molton, United Kingdom GREGORY DISTRIBUTION LTD Full time

    **Customer Service Advisor** **Pallet Networks, South Molton** At Gregory Distribution, we are currently seeking a **Customer Service Advisor** at our South Molton site. **The position of Customer Service Advisor involves**: - You will be required to work closely with our customers to ensure the smooth running of the operation as a whole. - Inputting...

  • Customer Service Advisor

    7 days ago

    South Molton, United Kingdom NFU Mutual Agency Full time

    **The role**: **Customer Service Advisor** **Salary £24,000 - £28,000** **Full Time position** **Permanent Contract** **Location: South Molton commutable to Tiverton** **Hours: Monday-Friday 9am-5pm** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and...

  • Customer Service Advisor

    2 weeks ago

    South Shields, United Kingdom Career Cross Limited Full time

    **Customer Service Advisor (hybrid) - South Shields - £9.50p/h - £9.90p/h + bonus + benefits** Our client is a well-established company based in South Shields, due to continued growth and expansion they are now looking to recruit a Customer Service Advisor. Previous experience in a call centre environment or a customer service environment is not...

  • Customer Service Advisor

    2 weeks ago

    Hertfordshire - South East, United Kingdom Halfords Careers Full time £28,936 - £29,977 per year

    £28,936 - £29,977 per annum + bonus5 days a week / 44 hours per week (this centre is open on Sunday's)Earn extra with our refer a friend scheme – T&C's ApplyThis is a really exciting time to join our Halfords Garage Services team.  You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in...

  • Customer Service Advisor

    7 days ago

    Buckinghamshire - South East, United Kingdom Halfords Careers Full time £27,000 - £29,000 per year

    £27, £29,000 per annum + bonus5 days a weekEarn extra with our refer a friend scheme – T&C's ApplyThis is a really exciting time to join our Halfords Garage Services team.  You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great...