Test Analyst

We are looking for a skilled Test Analyst (SAP) to drive the planning, execution, and optimisation of testing activities across SAP solutions and integrations. This role will ensure systems are reliable, compliant, and fit for purpose, while empowering teams through strong collaboration, quality assurance practices, and continuous improvement initiatives.

About the Role

As the Test Analyst (SAP) , you will play a critical role in ensuring the quality, reliability, and performance of SAP solutions across the business. You will be responsible for leading all aspects of test planning, execution, automation, and reporting, while working closely with stakeholders to validate requirements and deliver fit-for-purpose solutions. This role requires a balance of hands-on testing expertise, strong collaboration skills, and a continuous improvement mindset to enhance the overall QA function.

Key Responsibilities:

• Plan, prepare, and manage test activities, ensuring comprehensive coverage of functional, integration, regression, and performance testing.
• Execute manual and automated test cases, accurately logging results and defects using test management tools.
• Maintain and optimise the test case repository and automated test suites to improve efficiency and coverage.
• Perform end-to-end validation of SAP modules, integrations, REST/OData interfaces, middleware flows, and backend data verification.
• Ensure SAP solutions meet business, functional, performance, and security requirements in line with compliance standards.
• Collaborate with business analysts, developers, and product owners to clarify requirements and test outcomes.
• Facilitate UAT sessions, manage feedback, and oversee issue resolution ahead of go-live.
• Deliver clear test reports, dashboards, and insights on test progress, risks, and defect trends.
• Analyse post-release results to recommend process improvements and drive continuous quality enhancements.
• Stay current with emerging testing tools, technologies, and best practices to innovate within the QA function.

About You

You will bring a blend of technical expertise, testing experience, and collaborative skills to ensure SAP solutions are delivered to the highest standards. With hands-on knowledge of both manual and automated testing, you will be confident working across complex systems, tools, and teams to drive quality and continuous improvement.

You will:

• Have 3+ years of hands-on experience in software testing, ideally within SAP environments.
• Be proficient with test management tools such as qTest, Azure DevOps, JIRA, and Confluence.
• Bring experience in both manual and automated testing, using tools such as Selenium or equivalent.
• Demonstrate strong knowledge of API testing (REST/OData) and SQL for backend data validation.
• Be familiar with CI/CD processes and tools such as Jenkins, GitLab CI, or Azure DevOps.
• Have exposure to Agile methodologies, including Scrum and Kanban.
• Ideally hold ISTQB Foundation Level or an equivalent certification.
• Be experienced in working collaboratively with cross-functional teams including developers, architects, product owners, and business analysts.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you'll receive an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants), and a season ticket loan.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods 

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