Cloud Engineer

Details
Reference number

442052

Salary

£47,730 - £57,151

Plus a £5,000 DDaT Pay Supplement after a 3 month competency qualifying period.

GBP

Job grade

Senior Executive Officer

B3

Contract type

Permanent

Business area

SSS - Chief Digital Office

Type of role

Other

Working pattern

Full-time

Number of jobs available

3

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Dundee, Glasgow

About the job
Job summary

Are you a motivated and skilled Cloud Engineer looking to make an impact in a collaborative environment? We are currently offering an exciting opportunity within our Chief Digital Office (CDO) to join our growing teams. We are seeking Cloud Engineers in both our Cloud & Engineering and Digital Risk & Security branches — both committed to delivering innovative digital solutions and ensuring the security and resilience of our AWS hosting platform.

As a Cloud Engineer, you will play a vital role supporting, managing, and maintaining the core infrastructure that underpins our production services. You'll be responsible for incident resolution, problem management, and delivering operational support and improvements. Collaborating closely with teams across Architecture, Security, Applications Development, and external suppliers, you will help optimise our cloud environment, ensuring high availability, security, and cost efficiency. This role offers a fantastic opportunity to develop your skills, take ownership of diverse tasks, and contribute to the digital transformation of Social Security Scotland.

Whether supporting infrastructure operations or working on security enhancements within our Digital Risk and Security team, you'll be part of a forward-thinking organisation dedicated to making a difference. If you thrive in problem-solving, service optimisation, and collaborative environments, we want to hear from you. Apply now and take your career to the next level within a diverse, people-focused organisation committed to excellence.

This role, aligned to Senior Infrastructure Operations Engineer, supports, manages and maintains the core infrastructure that underpins production services. A Senior Infrastructure Operations Engineer acts as second- or third-line support for incidents, problems and changes to solutions and services.

DDaT Payment Supplement

This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.

Job description

• Manage service components to meet business needs and performance targets.
• Analyse impact, develop, document, and implement change requests.
• Utilise scripting tools and software to support automation and process improvement.
• Identify process optimisation opportunities and contribute to implementing solutions.
• Diagnose, prioritise, and resolve incidents, owning issues until resolved or escalated.
• Investigate patterns and trends to proactively resolve problems, consulting specialists as needed.
• Determine appropriate remedies, assist with their implementation, and establish preventative measures.
• Use management systems and tools to support service delivery and reporting.
• Conduct routine configuration, installation, and reconfiguration of databases and related products.
• Optimise system performance and forecast resource requirements.

Person specification

Essential Experience:

1. Can demonstrate experience of supporting, monitoring and maintaining cloud platforms (AWS preferred) and DevOps tooling such as Jenkins, Terraform and Git. Ability to work in a team to provide business critical support while delivering continuous service improvements.

2. Ability to assess and interpret technical and/or security information to prioritise workload, identify vulnerabilities, threats and potential impacts, and make sound risk-based decisions. Demonstrates strong problem-solving capability with a high level of accuracy and efficiency when addressing security issues in cloud environments.

Behaviours:

• Changing and Improving (Level 3)
• Leadership (Level 3)

You can find out more about Success Profiles Behaviours here.

Technical skills:

This role is aligned to Senior infrastructure operations engineer within the Digital, Data and Technology Profession.

These skills will be tested during the Technical Assessment if you are successful at sift stage. They will be not be assessed at application stage. Please review the following to understand the skill expectations: Infrastructure operations engineer - Government Digital and Data Profession Capability Framework

Benefits

Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable.

A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard. Read more here -

Healthy work life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working.

Discounts - You can enjoy a vast range of retail, travel and lifestyle discounts through our benefit scheme.

Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7.

Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them.

Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.

Things you need to know
Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

Expected Timeline (subject to change):

Sift - w/c 12th January

Interview – w/c 26th January 2026

To apply please submit an application form by clicking on the 'Apply at Advertisers Site' button.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Resourcing Team
• Email :
• Telephone :

Recruitment team

• Email :

Further information

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