System Technician

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years' experience and a team of 19,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. 

The M25 is one of our Flagship projects in the UK It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it's a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.

We've formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract until 2039 and we are looking for a System Technician to support the administration, maintenance, and operation of the Brightly Confirm system for the M25 Strategic Road Network. This role is crucial in ensuring data accuracy, troubleshooting issues, and assisting users with system functionality. Working under the System Administrator, you will provide frontline technical support, contribute to system improvements, and help maintain the reliability of the asset management system.

Key Accountabilities: 

• User Support: Assist system users, including maintenance teams and planners, with queries and troubleshooting basic issues.
• Data Management: Input, validate, and maintain accurate records of assets, inspections, and work orders within Confirm.
• System Monitoring: Support the System Administrator in monitoring system performance, identifying issues, and escalating where necessary.
• Training & Guidance: Provide basic training to end-users on system functionality and best practices.
• Configuration Support: Assist in updating workflows, templates, and settings within the system as directed.
• Reporting & Analysis: Help generate system reports and dashboards for management and operational teams.

• Experience working with Brightly Confirm or similar asset management/maintenance management systems.
• Strong attention to detail with experience in data entry, validation, and reporting.
• Basic IT troubleshooting skills and an understanding of database structures.
• Experience in highways, transportation, or infrastructure industries.
• Basic SQL knowledge and an understanding of system integrations.

Equality, Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one's contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

*Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*

You can be based in one of the following locations: Dartford, South Mimms or Leatherhead.