Counsellor Band 5

The Neuro Therapy Centre provides life-changing support to adults living with neurological conditions and their Carers. Through physical and emotional therapies, we help people navigate the emotional, physical and practical challenges that can follow a diagnosis. We are now seeking a compassionate and motivated Band 5 Counsellor to join our multidisciplinary team and contribute to our growing mental-health support services.

About the Role

As a Band 5 Counsellor, you will play a vital role in improving the emotional wellbeing and resilience of people with neurological conditions and their Carers. You will work face-to-face and virtually - supporting people facing a wide range of personal, emotional, and social issues linked to disability, life changes, caring responsibilities, and loss.

You will provide structured, person-centred counselling and assessment, contribute to further developing our holistic mental-health offering, and collaborate closely with the wider team to ensure high-quality, joined-up care.

Key Responsibilities

• Offer specialist one-to-one and group counselling to people both in-person and remotely.
• Undertake assessments and interventions addressing emotional wellbeing, coping strategies, resilience, bereavement and life transitions.
• Support wellbeing initiatives across the Centre, including peer-support groups, listening services, and Carer programmes.
• Contribute to new wellbeing initiatives developed in response to people's needs.
• Maintain practice standards aligned with BACP/NCPS codes of ethics and Centre clinical guidelines.
• Manage your own clinical caseload, including complex cases.
• Maintain accurate, confidential records and produce reports, assessments and outcome measures as required.
• Contribute ideas for service improvement and innovative wellbeing projects.

About You

We are looking for a counsellor who is compassionate, adaptable, and committed to delivering high-quality therapeutic support within a community setting.

Essential Requirements

• Recognised Diploma-level qualification (or equivalent) in counselling.
• Registration or accreditation with BACP/NCPS (or other recognised body).
• Demonstrable post-qualification counselling experience.
• Experience working within recognised theoretical frameworks, with the ability to adapt to individual needs.
• Strong communication skills - verbal, written, and digital (including telephone/video sessions).
• Ability to manage boundaries, confidentiality and safeguarding responsibilities.
• Experience working collaboratively within multidisciplinary settings.
• Understanding of audit, evaluation and evidence-based practice.
• Enhanced DBS check.

Desirable qualities

• Experience supporting people with long-term conditions or Carers.
• Ability to mentor or support trainee counsellors on placement.
• A proactive, flexible mindset and confidence when working autonomously.

The post is subject to enhanced DBS clearance.

Location: The Neuro Therapy Centre, Chester

Hours: 19.5 hours per week, to be worked over Tuesdays/Wednesdays and Fridays

Salary: Band 5, 24 days holiday pro-rata plus bank holidays

Full job description and person specification is available at

To apply for this role you will need to send a covering letter and CV, only applications with a covering letter will be considered. Please send your covering letter and CV to Operations Manager,

Closing date: Sunday 4th January 2026.

Job Types: Part-time, Permanent

Pay: £14.53 per hour

Expected hours: 19.5 per week

Benefits:

• Additional leave
• Company pension
• On-site parking
• Sick pay

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 04/01/2026