CloudOps Infrastructure Engineer

Job Description
To be an Infrastructure Technician within the Support & Infrastructure Team responsible for deployment, monitoring and maintaining an extensive cloud hosted RDS application suite for the insurance industry; as well as our internally used cloud applications and on-prem equipment. Also acting as the liaison with the larger Verisk group for security as well as infrastructure issues. To contribute to the strategy of the team, meet the Company's goals and objectives, and improve the quality of the service it delivers both internally and externally. Be a part of the professional culture within the team where ownership and quality are key values.

Responsibilities
Support & Infrastructure
:

• Monitor and resolve issues affecting the delivery of services to our clients;
• Manage application licencing;
• Keep up to date with the latest infrastructure and SysOps technologies and methodologies;
• Gain clear understanding and knowledge of Morning Data software products, infrastructure, and the insurance industry;
• Help prompt the use of automated software deployment and monitoring at every opportunity;
• Provide sensible estimates for work items and consistently deliver against them;
• Support the ongoing modernisation process.

Security

• Maintain an understanding of the regulatory and compliance issues driving Sequel's ISMS;
• With leaders across the business, assist with the maintenance and management of Sequel's Risk Registers;
• Gain an understanding of the key information risks to the business (systems, networks, data, human error, cyber-attacks);
• Engage in information security audits, in support of the ongoing measurement of risks and the reduction thereof;
• Report (qualitatively and quantitatively);
• Manage Security events and incidents as they occur.

Team Contribution

• Help facilitate the smooth delivery of all projects, enhancements and support delivered by the team;
• Contribute to technology selection and methodology decisions, including standardisation of system architecture, use of automation where appropriate and best practice for the deployment processes;
• Engage with and strive to enhance team procedures and processes;
• Help & support Software Development teams to produce secure applications;
• Develop strong working relationships with other departments & Business Units;
• Be available 'out of hours' if required to complete specific tasks and support customers (neither a usual or regular occurrence) ;
• Commit to a culture that promotes new and innovative thinking; creating opportunities and efficiency savings where possible throughout the organisation;
• Actively mentor team members on a one-to-one basis and promote knowledge transfer within the team via 'show and tell' sessions;
• Assist with critical support issues, using your knowledge and experience to help identify and remediate these, in accordance with best practice;
• Produce well written documentation and assist with customers' RFIs and RFPs;
• Obtain at least CII certification to appreciate how the insurance industry works.

Qualifications
Essential:

• A minimum of 2 years in an infrastructure, SysOps or Security role;
• Active Directory management;
• AWS ecosystem, especially AppStream 2.0.
• NTFS permission & Group Policy configuration & management;
• Microsoft RDS Architecture (RemoteApp/RDWeb Gateway/RDS Broker);
• Virtual Windows 2016 DC Servers / File Server with SMB file shares;
• Site-to-Site VPN configuration & maintenance;
• PowerShell;
• Windows IIS security & management;
• Event Log analysis and troubleshooting;
• Working with external cloud and security providers;
• Cyber Security experience inc. resolving issues raised from external PEN testing;
• Analytical skills in monitoring, evaluating and reporting on risk scenarios;
• Strong report-writing skills both for policy management and for Team/Board reporting purposes;
• Communication skills: confidence and clarity in giving direction on information risk issues; ability to engage across all levels of the business;
• Strong starter/finisher, able to work independently whilst taking direction from key management;
• Related experience, or keen interest in pursuing an Information Security specialism.

Desirable

• IaaS and PaaS environments;
• SQL;
• VMWare Cloud Director;
• SharePoint
• Windows IIS security & management;
• Security & GDPR compliance (ISO27001/ISO27032/SOC 2);

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events. .

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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