Client Care Advisor

6 days ago


Stockport SK LQ, United Kingdom Vets4Pets Full time £18,000 - £21,000 per year

We are recruiting Client Care Advisors

If you enjoy providing great service and working in a team, we have just the opportunity for you at Vets4Pets Stockport to start as soon as possible.

Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.

You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our practice management system, so computer literacy is a must.

This is a Part-Time role, offering 30 hours per week including 2 in 4 weekends. In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and excellent holiday allowance.

We are an equal opportunities employer.

To apply please email

Please do not ring the surgery about the vacancy as the phone lines are extremely busy.

Job Types: Part-time, Permanent

Pay: Up to £21,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Private medical insurance
  • Store discount

Experience:

  • customer service: 1 year (required)

Work Location: In person



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