Delivery Officer

London Youth are a charity on a mission to support the capital's youth sector to improve the lives of young people. We do this with and through our members - a network of 600 youth organisations - and at our two outdoor residential centres, Hindleap Warren and Woodrow High House. Our vision is for all young Londoners to grow up healthy, able to express themselves, navigate a fulfilling career, and make positive contribution in their communities.

The Programmes Team in the Delivery Directorate oversees various programmes - delivered with and through members - across sport, employability, mental health, and culture, underpinned by youth involvement. You'll design, deliver and evaluate programmes that provide young people opportunities to improve their skills and qualities, boost their confidence and resilience and develop leadership skills through practical action.

The Delivery Officer (Good for Girls) will deliver the programme's day-to-day operations and the broader mental health offer to London Youth members. You will deliver Good for Girls, a youth club-based mental health and well-being programme. You will support 10 youth organisations to engage young people in the programme, which enables young women and girls to participate in regular well-being activities and training for young Londoners.

Lead the delivery of the Good for Girls programme

• Coordinate Good for Girls to meet key delivery targets, secure the target recruitment of member organisations, youth workers and young people, and oversee the onboarding process.
• Coordinate Peer Mentors to undertake training and to then support delivery of the programme.
• Work with internal colleagues to ensure organisations participating in our programmes receive a quality experience, such as completing due diligence.
• Working closely with your manager, monitor day-to-day expenditure.

Partner with our member youth organisations mental health delivery partners

• Foster relationships with 10 youth organisations, providing ongoing support throughout all phases of the programmes to ensure successful, flexible, and high-quality delivery is developed collaboratively.
• Coordinate opportunities and key programme events for young people, such as peer mentor training and pitch events.
• Coordinate opportunities and key programme events for youth practitioners, such as Induction Sessions, Focus Groups, and Networks, ensuring delivery is of excellent quality.
• Strengthen, maintain and develop key relationships with organisations delivering on the programme together with youth organisations and ensure schedules are aligned for delivery.
• Provide youth organisations and young people with meaningful new opportunities by brokering opportunities with external partners and generating a quarterly newsletter.
• Deliver with partner organisations on one-off and ad-hoc projects to provide quality opportunities.

Programme monitoring and evaluation

• Collect process and impact data as required in line with the programme's MEL framework.
• Gather evaluation and case studies from young people taking part in the project for programme improvement, reporting and media use.
• Maintain accurate and up-to-date Upshot records and Salesforce interactions with member clubs and youth workers on the programme.
• Adhere and feed into both external reports and meetings with funders, and internal quarterly reporting timescales, and support with any funding bids or pitches as required.
• Work with Communications to ensure impact reports are shared externally to showcase successes.

Sustainability and development of London Youth's Programme Offer

• Work closely with London Youth's fundraising team to support future funding bids and to coordinate corporate volunteering opportunities where possible.
• Ensure these opportunities work well for youth organisations on the programme and offer value for members and young people, as well as the volunteers themselves.

Support of directorate, organisation & sector

• Be an active member of the Delivery team and the broader organisation, including supporting colleagues and sharing best practices.
• Feed into wider Delivery directorate and organisation to build a strong and dynamic offer supporting young people and members across London.
• Represent London Youth internally and externally at relevant networks and events to share and learn with others from the youth sector.

• Good knowledge and understanding of the youth and creative sectors.
• Ability to meet key delivery targets, monitor day-to-day expenditure, ensure delivery is of excellent quality, and provide young people with meaningful new opportunities.
• Passionate about supporting young people to thrive through youth work and relish the opportunity to support youth organisations.
• Supporting and developing youth organisations and delivery partners.
• Cultivating and maintaining excellent working relationships with key stakeholders.
• Reflect our inclusive culture in your day-to-day work, and support a positive health & safety and safeguarding culture in your interactions.
• Follow our organisation's anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
• Demonstrate living our values of:
• Being Ambitious
• Being Collaborative
• Being Inclusive
• Being Accountable

• Generous holiday allowance - 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours.
• Employer 4% pension contribution.
• Additional leave granted to support voluntary activity.
• Free access for you and your family to the Employee Assistance Programme.
• Free access to the 'Headspace' app for you and your family.
• Free Health Care Cash Plan.
• Flexible working opportunities considered.
• You'll be working with a fantastic team of passionate colleagues across London Youth.
• You will be making a difference to the lives of young people.

We are London Youth: a charity on a mission to support the capital's youth sector to improve the lives of young people. We do this with and through our members – a network of 600 youth organisations – and at our two outdoor residential centres, Hindleap Warren and Woodrow High House.

Throughout our 135-year history, community youth organisations have provided a constant lifeline and a vital safe space outside the family and formal education, where young people can develop confidence, resilience and skills. Young people need opportunities outside school to have fun with their friends, to make a positive change in their communities and to shape the city they live in.

We look to work with all young people, focusing particularly on those who wouldn't otherwise have access to the kind of opportunities we offer.

In , we worked with 591 member youth organisations who supported 710k+ young Londoners. 28,676 young people took part in our programmes, events and activities, with nearly 18,000 enjoying our outdoor learning centres, Woodrow High House and Hindleap Warren. 2,000 youth professionals benefitted from 184 training and network sessions we delivered.

We do not use AI tools when reviewing applications or making hiring decisions. However, we understand that some applicants may choose to use AI to assist with their applications. If you do, please ensure that the information is accurate, truthful, and reflective of your own experience and skills.

Our goal is to get to know the real you, so accuracy and authenticity are key.