Housing Repairs Scheduler Planner

2 weeks ago

London, Greater London, United Kingdom Brackenberry Full time £24,000 - £36,000 per year


Job Description:

We are working closely alongside with a local authority in Islington to assist with the appointment of a Housing Repairs Scheduler Planner on a 2.5-months contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £20.66- £27.39 per hour

Summary:

The Housing Repairs Scheduler Planner is a key member of the Housing Repairs Services Team, responsible for the efficient planning, scheduling, and coordination of the working day for Operatives and Contractors. The primary goal is to ensure all housing repair works are resourced correctly, tracked diligently, and completed within specified time allocations, thereby maximizing efficiency, meeting performance targets, and delivering a high-quality customer experience for residents.

Responsibilities:

  • Actively manage the workload of multiple operatives and contractors by planning and dispatching jobs to the best-placed resource (right skills, right time). 
  • Ensure scheduled jobs are raised with the appropriate Schedule of Rates Codes (SORs) and that sufficient time is allocated to promote a 'right first time' completion rate.
  • Ensure all Follow-On and Carry Over jobs are processed within designated timeframes for smooth progression 
  • Contribute to training and development activities for new staff members, including acting as a first point of contact for advice in the Supervisor's absence.
  • Adhere to all legal, regulatory, and policy requirements, including GDPR, Health and Safety, and the Employee Code of Conduct.

Essentials:

  • Minimum of 1 year's experience working within a responsive repairs environment and using housing management/scheduling systems. 
  • Minimum of 1 year's experience of planning and scheduling repairs, administering a Repairs Scheduling System, and managing works progression (including follow-on and carry-over activities).
  • Competent working knowledge of Microsoft Office Packages (Outlook, Word, Excel) and phone system technology to extract and input information. 
  • Ability to communicate effectively, both verbally and in writing, at all levels and to a variety of audiences, including collaborating with other departments/stakeholders.

Please note:

  • You should be available to work immediately or at a short notice.
  • You should have right to work in U.K
  • This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1635109


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