Cinema Manager

2 weeks ago

Dudley DY TA, United Kingdom Showcase Cinemas Full time £24,000 - £35,000 per year

Cinema Manager – Showcase Cinema Dudley

We're looking for a passionate and motivated Manager to join our Cinema Management Team. In this exciting role, you'll take the lead in inspiring and supporting your team to deliver exceptional guest experiences, maximise sales, and ensure the smooth day-to-day operation of the theatre.

From the moment we open our doors until the final credits roll, you'll be responsible for creating a welcoming, safe, and engaging environment while ensuring every team member enjoys being part of the show.

Key Responsibilities

As part of the Core Management Team, you'll:

  • Lead and motivate your team to deliver outstanding customer service on every shift.
  • Take ownership of daily cinema operations — from managing guest flow and on-screen presentations to ensuring all compliance and health & safety standards are met.
  • Handle key-holding responsibilities and operate the cinema independently when required.
  • Drive commercial success through smart merchandising, strong product availability, and exceptional service delivery.
  • Manage cash handling, stock control, and cost efficiency in line with company budgets.
  • Support the recruitment, training, and development of team members.
  • Ensure the cinema remains compliant with all legislation, including Food Hygiene, Licensing, BBFC, GDPR, and Health & Safety.
  • Be a visible, proactive leader on the floor, making decisions through the eyes of the guest.

About You

We're looking for someone who brings both leadership and energy to the role — someone who can create a positive environment where guests and team members alike feel valued and inspired.

Essential Skills & Experience:

  • Proven supervisory or management experience (hospitality, retail, or leisure industry preferred).
  • Confident communicator with strong leadership skills and a positive, can-do attitude.
  • Knowledge of Health & Safety legislation and compliance.
  • Ability to thrive in a fast-paced, guest-facing environment.
  • Excellent problem-solving and decision-making abilities.
  • Flexible and adaptable, with availability for evenings, weekends, and holidays.
  • Commitment to delivering excellence and leading by example.
  • Ability to pass a criminal record check.

Desirable:

  • Previous experience in the cinema, hospitality, or leisure sector.
  • Technical understanding of cinema systems (TMS, KDMs, projector maintenance).

What's in It for You

  • A supportive, energetic, and fun working environment.
  • Opportunities for career development and progression.
  • Free cinema tickets and discounts on our food and drinks, including our in-cinema Costa Coffee stores.
  • Training and development in leadership, compliance, and operations.
  • 5.6 weeks' holiday, inclusive of bank holidays.
  • Access to competitions and incentives.
  • Free parking.
  • Pension scheme.
  • Free access to our confidential Employee Assistance Programme — offering support on topics including finance, health, and mental wellbeing.

If you're a natural leader with a passion for delivering great service and a love for film, we'd love to hear from you

Job Type: Full-time

Pay: £28,824.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • On-site parking

Work Location: In person

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