Current jobs related to Donor Care Operator - Salford, Salford - Action For Humanity - International
-
Care Coordinator
7 days ago
Salford, Salford, United Kingdom City and County Healthcare Group Ltd Full time £20,000 - £40,000 per yearCompany Description Care CoordinatorDo you have a passion for delivering exceptional care? Join CCH Group, the UK's largest and most trusted care provider, as a Care Coordinator and play a key role in shaping the future of home care in your community.At CCH Group, we deliver 1.5 million hours of care monthly across 260+ locations. Join us as a Care...
-
Day Care Assistant, Arden Court
1 week ago
Salford, Salford, United Kingdom Bloomcare Full time £20,000 - £35,000 per yearAn exciting opportunity has arisen for Day Care Assistants to join usArden Court operate is a beautiful home with a great reputation locally. At Bloomcare, our values define us and shape everything that we do. Our values allow us to create an environment for a rewarding career, personal success, and development.HoursDay shifts 8am - 8pm Who we're looking...
-
Catering Assistant
2 weeks ago
Salford, Salford, United Kingdom Ramsay Health Care Full time £10,000 - £20,000 per yearJob DescriptionCatering Assistant Location: Oaklands HospitalHours: 10 hours per week, Part-time Saturdays: 1:00pm-7:00pm, Sundays: 3:00pm-7:00pmOaklands Hospital has an exciting opportunity for a Catering Assistant to join our Hospitality Team. As a Catering Assistant you will be part of a team who ensure the preparation and delivery of a food and beverage...
-
Specialist Biomedical Scientist
3 days ago
Salford, Salford, United Kingdom Northern Care Alliance NHS Foundation Trust Full timePREVIOUS APPLICANTS NEED NOT APPLYPathology at Wigan and Salford (PAWS) provides Microbiology Services for Wigan, Wrightington and Leigh NHS Foundation Trust, Salford Royal NHS Foundation Trust and The Christie Pathology Partnership. We are based at Salford Royal Hospital a large and well respected teaching hospital, located only a short distance from the...
-
Team Leader
1 day ago
Salford, Salford, United Kingdom European Metal Recycling Full timeWhat we offer:The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:Competitive pay rates and a bonus scheme25 days annual leave plus the option to buy or sell leaveEnhanced maternity and paternity leaveEmployee support, including life assurance and critical illness...
-
Team Leader
1 day ago
Salford, Salford, United Kingdom EMR UK Full timeJob DescriptionPosted Tuesday, 28 October 2025, 20:00What we offer:The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:Competitive pay rates and a bonus scheme25 days annual leave plus the option to buy or sell leaveEnhanced maternity and paternity leaveEmployee...
-
Salford, Salford, United Kingdom Home Instead Full time £25,000 - £35,000 per yearCompany Description Home Instead Salford has been providing high-quality, bespoke, and unrushed care services to vulnerable adults across Salford for the past seven years. We pride ourselves on being a great company to work for, ensuring our Care Professionals have the time to build meaningful relationships with our clients. As a leading provider of...
-
Specialist, Office
7 days ago
Salford, Salford, United Kingdom S&P Global Full time £35,000 - £55,000 per yearAbout The RoleGrade Level (for internal use):08S&P Global Market IntelligenceTheRole:Specialist, Office & Operations Support (Office Administrator/Executive Assistant)We are seeking a self-motivated, proactive, and highly organized individual with exceptional problem-solving abilities and a strong commitment to delivering outstanding customer service to join...
-
Head of Compliance Advisory
21 hours ago
Salford, Salford, United Kingdom Bupa Full timeJob DescriptionHead of Compliance Advisory – UK InsuranceAll UK locations considered (preferably commutable to Salford Quays, Brighton or Staines)**HybridPermanentFull-timeClosing date: Thursday 13th November 2025We make health happen**At Bupa, we're here to help people live longer, healthier, happier lives – and make a better world. With no...
-
Scaffold Estimator
1 week ago
Salford, Salford, United Kingdom RYBM Scaffolding Full time £30,000 - £60,000 per yearCompany DescriptionRYBM Scaffolding is dedicated to delivering reliable, professional, and efficient scaffolding services. We pride ourselves on providing excellence with a focus on safety and quality. Our fully trained and insured teams ensure every project is completed with precision and care. We aim to offer clients a dependable service they can trust,...
Donor Care Operator
2 weeks ago
Pay
: £12.60 per hour
Job Description:
Here at Action For Humanity (AFH), we are looking for Donor Care Outbound Operators to join us at our Manchester head office. You will join us on a part-time, casual basis, working on available shifts, for £12.60 per hour.
AFH is an NGO that provides aid and assistance to people affected by natural and man-made disasters. Our vision is a world of crises-resilient communities. Our mission is to mobilise and respond to emergencies and critical needs through humanitarian, development, and peace-building action, helping affected communities survive, recover and build a better future.
Our Donor Care Outbound Operators' main responsibility will be to call our existing donors and update them on our campaigns. The role will be target based, and operators will be expected to pitch our charitable programmes to donors to generate donations. Full training will be given, including pitch training and donation processing. Other responsibilities will revolve around enhancing customer service and maximising donor retention through providing streamlined database and administrative support to manage the diverse income generation streams stemming from our fundraising initiatives. You will play a vital role in advancing our humanitarian efforts, ensuring that we maximise our impact and sustain our mission to create a better world for those in need.
Your responsibilities will include the following:
Initiate proactive outreach to donors to maximise income generation through outbound calling;
Showcase in-depth knowledge of Action For Humanity's projects to inform and engage donors;
Effectively handle incoming calls and address donor inquiries;
Ensure strict adherence to GDPR regulations, promptly responding to donor preferences across communication channels;
Facilitate communication with donors on various topics, such as missed donations, renewals, and pledges via multiple communication methods;
Oversee donation processing systems, including form scanning, allocation, acknowledgment, and recordkeeping;
Maintain and update real-time event donation tracking spreadsheets;
Corresponding with donors in appropriate format (Telephone, E-Mail, Letters).
What we are looking for in our Donor Care Outbound Operators
Education
Minimum of GCSE education.
Experience
1 year of customer service/sales experience (Preferred)
Shifts/Timings
Thursday & Friday (15:00 to 19:00);
Saturday (12:00 to 16:00);
Sunday (12:00 to 16:00);
Ad-hoc work may also be available throughout the week
Skills
Customer Service;
Communication;
Data Management/Inputting;
Adaptability;
Teamwork.
Languages
Strong written and spoken English essential;
Other languages desirable e.g., Arabic, Urdu, Punjabi or French.
Benefits of joining us include:
Subsidised on-site food & drinks;
Subsidised sports activities;
Modern office in central Manchester location with free parking, break out room, and prayer space.
We are looking to appoint these roles ASAP and will be reviewing applications on a rolling basis so for the best chance of success please apply today – we would love to hear from you.
All offers will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Action For Humanity also participates in the Inter-Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
Job Types: Part-time, Zero hours contract
Benefits:
Casual dress
Free parking
On-site parking
Work Location: In person
