Retail Supervisor
6 days ago
Position: Retail Supervisor
Location: Kensington High St, LONDON
Salary: £14.24 per hour
Contract: Permanent – 35 hours per week.
MUST: BE AVAILABLE WEEKENDS
Introduction:
A global leader in tobacco innovation is driving the transition toward a smoke-free future in the UK. Their groundbreaking heated tobacco product represents a major step forward - designed to heat tobacco rather than burn it, delivering nicotine satisfaction with fewer harmful emissions compared to traditional cigarettes. This technology reimagines what the future of tobacco can look like: cleaner, more advanced, and focused on harm reduction.
The Retail Supervisor Role?
- Partnering with the Store Lead to deliver strong commercial results and an exceptional customer experience.
- Overseeing daily store operations, including opening and closing procedures, stock management, reporting, and cash handling.
- Leading, coaching, and developing team members to consistently achieve performance and service standards.
- Driving store performance through effective people management, proactive problem-solving, and a hands-on leadership approach
- Educating adult smokers on the benefits of heated tobacco.
- Converting traditional tobacco users to begin their journey with heated tobacco through in-store demonstrations and taste trials.
About You:
- Experience: Proven track record in people management, preferably in a similar industry.
- Leadership Skills: Strong communication and leadership abilities.
- Analytical Skills: Ability to analyse sales data and implement effective strategies.
- Flexibility: Openness to a flexible schedule, including weekends and holidays.
- Positive Attitude: A positive outlook and a passion for delivering outstanding customer service.
INDHP
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