Career opportunities Accommodation Services Officer

Team: Accommodation Services Team 

Job Family: Providing – CBG9 
Salary: £35,412 - £38,220 per annum pro rata 
Hours: Full-time, 37 hours per week - with additional Out of hours work on a rota basis, covering 24/7 for one week at a time 

Base Location: You will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.

Contract Type: Hybrid - Permanent 
Closing Date: 11th December 2025
Interview Date: W/C 15th December 2025

More about the role:  

It's an exciting time at Central Bedfordshire's Housing Service. The Housing Service is a self-contained business that manages and maintains some 5,200+ Council-owned homes. Find your greatness as an Intensive Property Management Officer. The team provides a wide range of services for the management of Licensees/Private Tenants, our aim is to help residents sustain their licence, find permanent accommodation and avoid long term homelessness. 

 
Day-to-day you will ensure effective management of licensees including rent collection and our schemes are safe and clean. You will assist in reducing accommodation costs to the council by proactively managing transitional accommodation placements, supporting households in maximising their opportunities for permanent settled accommodation. 

This is an exciting opportunity for someone with experience in a tenancy/ building management role & who is motivated and focused on providing a first-class service to some of the most vulnerable individuals and families in Central Bedfordshire. You will be able to demonstrable the ability to make clear decisions under pressure using evidence and sound judgment and experience. You will be someone who works across boundaries to better understand customer perspective and seeks out customer insight to shape decisions. You will be someone who puts the customer at the heart of everything they do & embeds equality and diversity in all aspects of service delivery. You will be able to stay calm and focused under pressure and in volatile situations. 

You must have up to date knowledge of Housing Legislation, including anti-social behaviour and enforcement options. Ideally you will be educated to 'O' Level /GCSE standard, but equally important are the skills you already have and the experience you can bring to the role, alongside your willingness to learn and adapt to changing demands and manage your time. 

Join a busy team and take advantage of our rewards package, flexible working and the chance to learn new skills and develop your career. Find your greatness by helping us to deliver better services to the local community, whilst taking on the challenge that this role will provide you. 

Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work.' 

Our Offer

We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page

Our aspiration is to be a truly flexible employer.  We welcome discussion on location, hours and working pattern as part of the application process.

You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.

Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.

For an informal discussion about this position, please contact: Kerry Mitchell at

Safeguarding (For DBS posts only):

Central Bedfordshire Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers and contractors to share this commitment. This post is subject to the disclosure of criminal records.  

To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.

Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours.  Please book your place here.