Senior Manager Global BSO
3 days ago
Key accountabilities
Performance and progress in the following areas will be the priorities for this position:
- Develop and implement strategic projects to support the growth of BSO with a particular focus on quality and international business
- Influence and coordinate global stakeholders to collaborate on shared deliverables
- Support Global BSO through project management, driving agreed projects to successful outcomes spanning operations, governance, go-to-market, technology and business development
- Support adoption of global initiatives and influence change management within the BDO network
- Communicate progress to stakeholders through regular reporting
Qualifications and Experience
- Experience with Business Services and Outsourcing (preferably including delivery to global clients) and good understanding of its services and operations
- Project management skills
- Good communication skills
- Problem solving mindset
- Strategic thinking
- Excellent command of English, both spoken and written
- Proven leadership skills with the ability to influence and motivate senior stakeholders
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