Quality Manager

This job is with Reckitt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About The Role
As Quality Manager & RP, Health Hub you will ensure compliance of all medicinal products and processes within the supply/distribution chain in the Global Distribution Hub and supporting the primary Responsible Person and Responsible Persons for Import for all activities and responsibilities relating to GDP for the Health Hub. You'll contribute to the growth of our trusted product portfolio, ensuring the highest standards of quality. Your expertise will drive activities from concept to execution, fostering an environment of continuous improvement. If you thrive in a dynamic atmosphere and are looking for a role where your actions directly contribute to the company's success, we would love to see your application.

Location: This role can be based at our sites in Hull or Slough, UK
Salary: Competitive Salary plus benefits including Car Allowance, Performance Bonus, Private Medical, 10% Pension Contribution, Annual Salary Review, Sharesave Scheme and more.
Closing Date: 28th November 2025
Your responsibilities

• Responsible for the GDP Compliance of the Health Hub Quality Management System to ensure compliance to the regulatory requirements, Marketing Authorisation and Wholesaler Distribution Authorisation.
• Supporting the management team to enable them to develop and implement the local Quality Management System (QMS) to ensure fully compliant products and systems.
• Work with local functions to develop and maintain all relevant procedures in line with the requirements of the Global QMS & associated policies, relevant codes of practice and GDP.
• Ensure that the QMS is maintained in a state of inspection readiness.
• Change Management - Ensure a robust and effective change control system is in place to ensure business changes are effectively managed.
• Issue Management - Investigate quality issues (Non-conformances) and failures (CEP Events) and apply Corrective and Preventive Actions (CAPA) to prevent recurrence. Ensure that improvements to products and procedures can be identified and fixed.
• Audit/Inspection Management - Execution of planned inspections to assess the adequacy and effectiveness of the local QMS. Audit should cover all aspects of the global and local QMS to ensure compliance.
• Execution and routine reviews of audits for Third Party providers.
• Document Management - Maintain a document control system for the local QMS. Perform reviews and approve business procedures & Technical Agreements.
• Maintain a Fit-For-Purpose QMS: Report level of compliance of local QMS versus global QMS, Policies and GDP regularly to Senior Management and drive closure of gaps to maintain compliance.
• Transporters - Partner with procurement to ensure that hauliers selected are compliant with GDP and all relevant TAs and audits are in place prior to commencement of activities.
• Work with global and local teams to ensure implementation of appropriate controls to ensure consistent quality of products
• Lead and drive improvements across Reckitt's global distribution operations
• Host/support external inspections by External Authorities, third parties and RB Corporate group.
• Support with any required follow-ups and responses after external inspections, where relevant.
• Work in accordance with the MHRA's Good Distribution Practice 2013/C 343/01 requirements for the Responsible

The experience we're looking for

• Experience working in a quality compliance function in Healthcare, Pharmaceutical, or Medical Device related industry and experience of working as a named Responsible Person on a wholesale licence
• Have qualification in formal auditing and experience of conducting third-party audits and self-inspections
• Experience in developing & maintaining a robust QMS in a Healthcare, Pharmaceutical, or Medical Device related industry.
• Clear understanding and ability to assess and act upon product safety, quality, efficacy and compliance risks.
• Good understanding of regulatory, GMP and GDP requirements relevant to a regulated product e.g. EU GMP, EU GDP, WHO, PIC/S, CFR 21 Part 210/211.
• Clear understanding to ensure operations do not compromise the quality of products and can demonstrate compliance with GDP.
• Strong interpersonal and communication skills.
• Language skills appropriate to the assigned country and/or regional cluster

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.