Warehouse and Logistics Manager

Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown's sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.

Job Purpose
The Warehouse and Logistics Manager plays a key role in our retail team to ensure the products we hold in our warehouses is organised and maintained. This allows us to maximise sales and efficiently fulfil orders online and re-stock the shop floor.

KEY RESPONSIBILITIES (KPIs)
Stock Management & Warehousing

• Lead the daily management of stock control, adhering to stock control practices, carrying out counts, and counting deliveries.
• Manage and direct the Layout of stockroom ensuring items are placed logically and for ease of use by the wider retail team including casual retail assistants.
• Lead on a frequent stock take process, reporting accuracy of the stock take and implementing any changes to ensure accuracy improves.
• Receive deliveries of stock, counting in product to ensure no discrepancies with what items were expected and making the product available for sale in a timely manner.
• Clearly communicate deliveries with the wider Retail Management team to ensure the product is made available both in store and online.

Sales Fulfilment and Sales Support

• Pick the online orders ensuring items are accurately picked and in a timely manner, with orders fulfilled without our delivery timeframes
• Develop and maintain an understanding of sales figures and managing the revenue of the store.
• Work with the Store Manager and wider store team to ensure all products in all available sizes are displayed on the shop floor, helping to drive sales targets by promoting key products, seasonal merchandise and special promotions.
• Working with the Store Manager and wider store team to ensure sold stock is replenished swiftly
• Working with the Store Manager and wider store team to transition the store for matchdays, with different layouts and merchandise required for Bristol City Men, Bristol Bears Men, Bristol City Women and Non-Matchdays.

Team Leadership

• leading, motivating, and developing a high-performing team of the Warehouse Executive and casual retail assistants.
• Support the Store Manager in recruitment, training, and performance management to ensure a motivated and capable team.
• Help the Retail Supervisor cover the Store Manager role when required (for example, in their absence), ensuring all responsibilities are met.
• Support the Store Manager with appraisals and performance reviews for team members.
• Manage internal and external stakeholders as and when required by the business

Operational Support

• Help maintain the store's operational processes, including cash handling, security, and health & safety procedures.
• Lead on the Health & Safety procedures in all warehouses and stock rooms, ensuring all procedures are followed and understood by wider retail team.
• Work with the Finance Manager to ensure all financial measures and controls relating to stock are implemented.
• Work with the Store Manager to allocate the staff rota for Retail Executives and casual retail assistants in line with agreed budget
• Drive the store KPI's as set by senior retail management team
• Act as a keyholder and assume responsibility for opening and closing the store as needed.
• Keep all relevant paperwork up to date

Essential

• Minimum two years experience in stock control, warehousing & logistics.
• Proven experience in retail management, preferably within a sports or fashion-related environment.
• Strong leadership and team management skills with the ability to motivate and inspire a team.
• Strong organizational and time-management skills, and ability to maintain these to a high standard within a fast paced, dynamic environment
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills, and ability to maintain these to a high standard within a fast paced, dynamic environment.
• Flexibility to work evenings, weekends, and public holidays as required.

Desirable

• Passion for sports and knowledge of Bristol Sport and its clubs is an advantage, but not essential.

Salary:
up to £30,000 per annum

Hours:
5 out of 7 days, to include evenings and weekends in line with home match day fixtures

Equal Opportunities
We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.

Safeguarding
Ashton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.