Payroll Office Assistant

About the Company

Optical Express is the UK's only comprehensive eye care provider and a leading private provider of laser eye surgery, intraocular lens implantation, and cataract surgery across Europe. With over 35 years of experience, Optical Express has earned the trust of millions of patients who seek exceptional eye care. The company operates numerous clinics across the UK, Ireland, and mainland Europe, supported by an esteemed International Medical Advisory Board.

Recognized as a thought leader in the global optometry and refractive surgery industry, Optical Express continually invests in cutting-edge technology and employs highly skilled surgeons and optometrists to deliver outstanding clinical outcomes. The organization collaborates with industry pioneers such as Johnson & Johnson Vision and Zeiss, ensuring that patients receive the best possible results through innovation and excellence.

About the Role

We are currently seeking a detail-oriented and organized Payroll Office Assistant to join our dynamic team. In this role, you will provide vital administrative support to our payroll department, ensuring the smooth and accurate processing of payroll-related functions.

Your responsibilities will include assisting with weekly expense runs, updating employee details, managing documentation for new hires and leavers, and handling both electronic and paper filing systems. Additionally, you will be the first point of contact for payroll inquiries via phone, providing professional and efficient communication. This position offers a fantastic opportunity for individuals looking to develop their career in payroll administration within a reputable organization committed to excellence and employee growth.

Qualifications

• Previous experience in an office or administrative role, preferably with exposure to payroll or HR functions
• Strong attention to detail and high level of accuracy
• Excellent organizational and time management skills
• Effective written and verbal communication skills
• Ability to handle confidential information with integrity and discretion
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Comfortable with digital filing systems and electronic documentation
• Team-oriented mindset with the ability to work collaboratively

Responsibilities

• Assist with processing weekly expense runs, ensuring timely and accurate submission of expenses
• Support updates to employee information, including addresses, bank details, and tax information
• Manage electronic and paper filing of payroll documentation, maintaining compliance with company policies
• Coordinate and process documentation related to new hires and employee departures, including payroll updates and onboarding paperwork
• Respond to incoming phone inquiries, addressing employee questions and directing calls to appropriate team members
• Assist with other payroll-related administrative tasks as required by the department

Benefits

• Industry-leading salary package
• Modern, state-of-the-art working environment
• 29 days of annual leave
• Free laser eye surgery and intraocular lens procedures
• Complimentary eye tests
• Discounted prescription eyewear and sunglasses
• Generous friends and family discount scheme
• Ongoing training and professional development opportunities
• Company pension scheme
• Free parking facilities

Equal Opportunity

Optical Express is an equal opportunities employer. We are committed to fostering an inclusive environment where all employees and applicants are treated with fairness and respect, regardless of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law.